Terminal Drop-Off Charge

From 1 November 2021, a £5 charge will apply for vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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    Excess Baggage Company

    Excess baggage company logo

    All our shops adhere to all the Government guidelines on social distancing and levels of hygiene so you can shop confidently and safely.

    Excess Baggage Company offers a convenient baggage service from all terminals at Heathrow.

    Left Luggage (Baggage Storage): A safe and secure place to store your luggage at affordable rates. Deposit your items on the day and pay on collection or you can pre-book your bag storage here.

    Bag Wrapping: Protect your luggage with an ultra-resistant shield for enhanced travel hygiene. Ensure your luggage is safe, secure and protected with a tough tamper-proof wrap material. Wrapping is available before security in departures and arrivals. Find your most convenient bag wrap location here.

    Baggage Shipping: A worldwide shipping service for excess luggage can be arranged at all stores. Get a baggage shipping quote in advance here.

    City Luggage Transfer: Same day luggage delivery between Heathrow and London. We deliver your bags to/from Heathrow & London so you can experience London luggage free. Book a Transfer Bags delivery online.

    Luggage & Travel Accessories: A wide range of bags, suitcases and travel accessories available in both departures and arrivals.

    All our shops adhere to all the Government guidelines on social distancing and levels of hygiene so you can shop confidently and safely.

    Excess Baggage Company offers a convenient baggage service from all terminals at Heathrow.

    Left Luggage (Baggage Storage): A safe and secure place to store your luggage at affordable rates. Deposit your items on the day and pay on collection or you can pre-book your bag storage here.

    Bag Wrapping: Protect your luggage with an ultra-resistant shield for enhanced travel hygiene. Ensure your luggage is safe, secure and protected with a tough tamper-proof wrap material. Wrapping is available before security in departures and arrivals. Find your most convenient bag wrap location here.

    Baggage Shipping: A worldwide shipping service for excess luggage can be arranged at all stores. Get a baggage shipping quote in advance here.

    City Luggage Transfer: Same day luggage delivery between Heathrow and London. We deliver your bags to/from Heathrow & London so you can experience London luggage free. Book a Transfer Bags delivery online.

    Luggage & Travel Accessories: A wide range of bags, suitcases and travel accessories available in both departures and arrivals.

    6 Stores across 2 Terminals

    T2
    T5

    Before Security

    Zone A Check-In • Level 5
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    05:00 - 21:00

    Before Security

    Zone C Check-In • Level 5
    View on Map

    05:00- 20:00

    Arrivals

    Arrivals • Level 1
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    08:00 - 20:00

    Before Security

    Zone C bag wrap station • Level 3
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    08:00 - 20:00

    Before Security

    Check-In • Level 3
    View on Map

    08:00 - 20:00

    Arrivals

    Arrivals • Level 1
    View on Map

    05:00 - 23:00

    Good to know

    Essential info for smart Heathrow shoppers.

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