Travelling through Heathrow

As always, we’re looking forward to welcoming you to the airport and we’re working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:


Consider your arrival times

Allow 3 hours to check-in before your flight and make sure all your travel documents are up-to-date. Please do not turn up significantly early for your flight though, as this can cause unnecessary congestion in the airport.


Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.


Terminal 4 airline moves

Terminal 4 has re-opened and up to 30 airlines are moving there during the summer. You should always keep in touch with your airline to confirm which terminal your flight departs from before travelling to the airport. 

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  • Travelling with little ones in tow?

    During the school holidays, make the most of our Kids Eat Free* offer. When an adult chooses an item from the main menu your kids can eat for free. With great restaurants to choose from, and a wide range of dishes, they'll be spoilt for choice.

    Qualifying dates

    1. 9 - 24 April 2022

    2. 23 July - 4 September 2022

    3. 22 - 30 October 2022

    4. 17 December 2022 - 2 January 2023

    Participating restaurants

    Terms and conditions (unless indicated otherwise)

    • Applicable dates: 12 - 20 Feb 2022 | 9 - 24 Apr 2022 | 12 July - 24 Sep 2022 | 22 - 30 Oct 2022 | 17 Dec 2022 - 2 Jan 2023  
    • Gordon Ramsay Plane Food is available all year round.
    • One free children’s meal with each adult main course purchased from the main menu.
    • Leon; offer only valid on adult meal over the price of £7
    • This offer does not apply to drinks, starters or desserts.
    • Maximum of four free children’s meals.
    • Children’s meals must be a regular-sized option from the children’s menu.
    • Not valid in conjunction with any other offer.
    • Offer must be mentioned to the restaurant
    • Subject to availability, no substitute available, no cash alternative.
    • Management reserve the right to amend the offer at any time.
    • In the event a group reaches the maximum allowance of free children’s meals and would like to purchase additional children’s meals as a part of the same transaction, the group will not be charged for the least expensive children’s meals up to the maximum allowance.
    • Participants in Kids Eat Free are not required to participate in any other offer to be able to redeem the Kids Eat Free offer.
    • Age limits:
      • Children 12 years or younger at Gordon Ramsay Plane Food, Big Smoke, Shan Shui EL&N, Pilots, YO! and Caviar House Seafood Bars
      • Children 10 years or younger at Leon, Giraffe, Spuntino, The Curator, The London's Pride by Fullers and Wondertree
    • Minimum spend £9
    • Offer can only be redeemed in person in the restaurants, not through any digital pre-order services.