Travelling through Heathrow

As always, we’re looking forward to welcoming you to the airport and we’re working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:

 

Consider your arrival times

Allow 3 hours to check-in before your flight and make sure all your travel documents are up-to-date. Please do not turn up significantly early for your flight though, as this can cause unnecessary congestion in the airport.

 

Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.

 

Terminal 4 airline moves

Terminal 4 has re-opened and up to 30 airlines are moving there during the summer. You should always keep in touch with your airline to confirm which terminal your flight departs from before travelling to the airport. 

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    Giraffe

    Giraffe logo

    You can’t miss the colourful furniture or graffitied walls (or 5m tall Terminal 5 giraffes) of this family- and group-friendly chain.

    There’s nothing understated about the catch-all global menu either, from the signature Mexican huevos rancheros at busy breakfast times, to Malay noodles, Austrian Schnitzel, ribs and traditional fish and chips throughout the day.It’s also a great place for a hearty superfood salad.

    Kids are particularly well catered for, with special menus and colouring sheets – Terminal 5 has plane-spotting opportunities galore, too.

    You can’t miss the colourful furniture or graffitied walls (or 5m tall Terminal 5 giraffes) of this family- and group-friendly chain.

    There’s nothing understated about the catch-all global menu either, from the signature Mexican huevos rancheros at busy breakfast times, to Malay noodles, Austrian Schnitzel, ribs and traditional fish and chips throughout the day.It’s also a great place for a hearty superfood salad.

    Kids are particularly well catered for, with special menus and colouring sheets – Terminal 5 has plane-spotting opportunities galore, too.

    1 Stores in Terminal 5


    Giraffe Store Front
    After Security

    Departures • Level 3
    View on Map

    Open for all flights

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