Terminal Drop-Off Charge

From 1 November 2021, a £5 charge will apply for vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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  • Plaza Premium Lounge

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    Plaza premium logo

    The Plaza Premium lounge can be found in Terminal 2 Departures and Terminal 5 Departures. With every detail thoughtfully considered, you’ll find plenty of space to relax and have a snack and a drink, refresh, relax or catch up on emails before you fly.


    We Care for Your Wellbeing

    Our Lounges fully adhere to strict government guidelines including:-

    • hand sanitiser stations throughout
    • social distancing practised among staff and guests
    • frequent sanitising
    • a tailored food and drink service with pre-packaged items and orders by staff

    The Plaza Premium lounge can be found in Terminal 2 Departures and Terminal 5 Departures. With every detail thoughtfully considered, you’ll find plenty of space to relax and have a snack and a drink, refresh, relax or catch up on emails before you fly.


    We Care for Your Wellbeing

    Our Lounges fully adhere to strict government guidelines including:-

    • hand sanitiser stations throughout
    • social distancing practised among staff and guests
    • frequent sanitising
    • a tailored food and drink service with pre-packaged items and orders by staff

    2 Stores across 2 Terminals

    T2
    T5

    After Security

    Gate A16 • Level 4
    View on Map

    05:00 - 21:00

    After Security

    Gate A7 • Level 2
    View on Map

    06:00 - 17:30

    *Seasonal Offer - Terms and conditions

    1. Offer is for new bookings only made and taken from 1st November – 31st December 2020 and is valid when booking through heathrow.com
    2. The offer is subject to availability and cannot be used in conjunction with other offers or bookings.