PRM Service Quality Performance

Read our PRM Service Quality reports from the past few years.

Service Quality Performance

PRM* Service Quality reports

Summer 2020

PRM Service Quality Report (227KB PDF)
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Winter 2019

PRM Service Quality Report (202KB PDF)
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Summer 2019

PRM Service Quality report (163KB PDF)
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Winter 2018

PRM Service Quality report (477KB PDF)
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Summer 2018

PRM Service Quality report (334KB PDF)
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Winter 2017

PRM Service Quality report (607KB PDF)
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Summer 2017

PRM Service Quality report (321 MB PDF)
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Winter 2016

PRM Service Quality report (172KB PDF)
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Summer 2016

PRM Service Quality report (200KB PDF)
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Winter 2015

PRM Service Quality report (174KB PDF)
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^{*Passengers with restricted mobility}