Rail engineering works: 15 & 16 November

Due to planned engineering works, there will be no Heathrow Express or Elizabeth line train services to Heathrow on Saturday 15 and Sunday 16 November 2025.

 

Piccadilly line services from Central London will be running as normal, but these services will be much busier than normal.

 

Please allow for extra time when making journeys on public transport over the weekend.

 

Heathrow Express service information       Transport for London service information      Alternative travel options

Summer beauty gift with purchase T&Cs

  1. The offer is available from 6 August 2025 to 6 October 2025 (“Offer Period”).
  2. To receive a free gift bag, spend £200 or more on at least three beauty products in any Participating Store during the Offer Period.
  3. Purchase in one transaction. One per customer. While stocks last. Actual gift contents may vary.
  4. Each customer can receive only one gift bag per transaction. The offer is subject to availability and while stocks last. You must claim your free gift bag at the till point in store before completing your purchase. You will not be able to claim the free gift bag after your purchase has been completed.
  5. Any orders that are placed via the Reserve & Collect website (https://worlddutyfree.com) or the Heathrow Boutique website (https://boutique.heathrow.com/), and meet the requirements set out above, will be eligible for the free gift bag. You must claim your free gift bag at the till point in store before you complete your Reserve & Collect purchase.  You will not be able to claim the free gift bag after your purchase has been completed. 
  6. Your purchase must total £200 or more, after any discounts or promotional prices have been applied. 
  7. The VIP Voucher cannot be used in conjunction with this offer. 
  8. Participating stores:
  • Heathrow Terminal 2 Main Store (located on Departures level 4)
  • Heathrow Terminal 2 Express Store (located on Departures level 5)
  • Heathrow Terminal 3 Main Store (located on Departures level 1)
  • Heathrow Terminal 3 Transfer Store 1 (located 
  • Heathrow Terminal 3 Jo Malone London Store (located on Departures level 1)
  • Heathrow Terminal 3 Haute Perfumerie Store (located on Departures level 1)
  • Heathrow Terminal 4 Main Store (located on Departures level 2)
  • Heathrow Terminal 4 Store (Next to Plaza Premium Lounge on Departures level 2) 
  • Heathrow Terminal 4 Store (Near Gulf Air lounge on Departures level 2)
  • Heathrow Terminal 4 Jo Malone London Store (located on Departures level 2)
  • Heathrow Terminal 5 Main Store (located on Departures 2)
  • Heathrow Terminal 5 Transfer Store (located on Departures level 2)
  • Heathrow Terminal 5 Beauty Boutique store (Located on Departures level 2)

9. The free gift bag is non-transferable, non-refundable, and no cash alternative is available.

10. If items from your original purchase are returned, and the amount of your purchase becomes less than £200, then you will also be required to return the free gift bag.

11. By participating in the offer, you acknowledge and agree to these terms and conditions. 

12. We reserve the right to modify or amend these terms and conditions at any time, without prior notice.

13. Airport staff may only participate in this offer if they are travelling as a passenger with a valid board pass. 

14. Promoter: WDFG UK LIMITED, 5 New Square, Bedfont Lakes, Feltham, Middlesex, TW14 8HA.