You are here:

    We Know London

    WeKnowLondon are dedicated to making your London stay as convenient and stress-free as possible. They operate a Heathrow-approved licensed car transfer service with competitive fixed rates. In addition, they will help you organise every aspect of your trip, from last-minute accommodation to booking tickets for attractions, city tours and theatres. There's a kiosk in arrivals in every Heathrow terminal. Just head straight there to speak to one of our knowledgeable and friendly staff.

    Products and services available:

    • Hotels and accommodation
    • Private transfers and minicabs
    • Tourist packages
    • Tourist telecoms
    • Tours and attractions
    • Theatre tickets

    Customer service: customer.services@weknowlondon.com

    Contact and location

    Terminal 2, Arrivals

    Opening hours: 06:00 - midnight

    +44 (0)20 3893 4525

    View on map Opens in a new tab or window

    Terminal 3, Arrivals

    Opening hours: 05:30 – midnight

    +44 (0)20 3893 4525

    View on map Opens in a new tab or window

    Terminal 4, Arrivals

    Opening hours: 06:00 - midnight

    +44 (0)20 3893 4525

    View on map Opens in a new tab or window

    Terminal 5, Arrivals

    Opening hours: 05:30 – midnight

    +44 (0)20 3893 4525

    View on map Opens in a new tab or window
    Rewards card

    Heathrow Rewards

    Collect points on airport shopping, parking, Heathrow Express and more ... then choose your reward.

    Join Heathrow Rewards