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    Baggage allowances

    Airlines define the baggage they will depend on the fare paid, class of travel, route, aircraft type, government regulations and the airline policies.

    Airlines generally set a free baggage allowance, expressed by weight and by piece. They may also set charges for excess baggage Passengers are advised to check baggage allowances with their airline.

    Airline contacts

    What you can and can't pack

    You'll find details of items which can't be packed in baggage on our hold luggage banned items page.

    Excess baggage and unaccompanied items

    The Excess Baggage Company provides services including:

    • Forwarding of excess or unaccompanied baggage
    • Baggage wrapping
    • Baggage storage (left luggage).

    Visit for details.

    Unusual or outsize baggage

    Please inform your airline or handling agent about any outsize or unusual items of baggage well in advance of your departure.

    Packing tips

    To avoid bags becoming jammed on the conveyor belt, please ensure that:

    • All loose straps are tied up or removed.
    • All flaps are securely fastened.
    • Extendable handles are retracted or secured.
    • Old tags and barcodes are removed.

    When deciding what to pack, please bear the following in mind:

    • Don’t wrap gifts as security staff may wish to view them
    • Carrying in your hand baggage can mean a little extra comfort at the end of a long-haul flight, or if hold baggage is delayed.
    • Never carry anything on to an aircraft for anyone else.

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