Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

 

The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 

 

- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 

 

Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:

 

Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.

 

Passengers arriving from a country on the red list must book a managed quarantine hotel.

 

Passengers who are not fully vaccinated must continue to follow separate guidance.

 

As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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    Coronavirus update

    What's happening at Heathrow and how we're looking after our passengers and colleagues


    At Heathrow, our number one priority is always the safety and wellbeing of our passengers and colleagues.

    We continue to follow the advice of the UK Government on measures and restrictions required, and are still working closely with health professionals and our airlines partners to safely handle flights.

    NOTE: This information has been prepared based on, and following, the advice of Public Health England and the UK Government.
     

    TOP TIP

    To ensure you have a smooth journey through the airport, remember hand sanitiser is classed as a liquid and should be no larger than 100ml. It will need to be placed in a transparent and re-sealable bag at security.

    Before you travel

    Due to changing requirements for destinations around the world, we are unable to provide guidance for travel to or from individual destinations.  We recommend you follow these steps to enable you to plan your trip.  This information is provided by or based on UK Government guidance.

    If you are planning to transit through Heathrow, please follow this specific guidance.

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    Frequently asked questions

    General information

    We recommend checking the Government Foreign Travel Advice to check the entry requirements for your destination as many restrictions remain in place.  

    On return to the England, testing and quarantine requirements depend on the country you are arriving from and your vaccination status.  Arrivals from a red list country will continue to follow a separate process.

    The steps below depend on your vaccination status.  You can check if you qualify as full vaccinated on the UK Government website.

    Fully vaccinated Not fully vaccinated
    • Book a pre departure test from your destination
    • Book and pay for a day 2 and day 8 PCR test
    • Complete a passenger locator form
    • Complete a mandatory 10 day quarantine period at home or a place where you are staying

    For more information on the travel rules, please visit the UK Government website

    Airlines are responsible for checking that you have the above documentation at check-in for your flight to the UK.

    As we continue to welcome passengers from around the world, wearing a face covering will still be required whilst in our terminals.  We also ask passengers to respect social distancing where possible.

    Face coverings remain mandatory on all Transport for London (TFL) services.  Other operators are following Government guidance which recommends face coverings are worn whilst on board.  Face coverings are required at our bus terminals and train platforms.

    Terminals 2,3 and 5 are open for arriving and departing flights.  As some airlines might not be operating out of their normal terminal, please continue to check with your airline before traveling to confirm the terminal for your flight. 

    You are able to drop-off your loved ones as normal, however we ask that you only enter the terminal should you need to, for example, if you are helping someone into the terminal who requires assistance before they have been greeted by the care team.

    To help everyone keep safe, please greet arriving passengers outside the terminals.  We recommend using our short stay car parks as these are a short walk to the terminal buildings.  If you’re meeting someone who requires assistance, then you are exempt.

    The majority of our retail stores are open so you can continue to purchase items in arrivals and departures. Food and beverage outlets remain open for takeaway and table service, so passengers can grab a bite to eat.  

     

    In addition, Travelex stores in Terminal 2, 3 and 5 are also open. 

    Transiting passengers

    • If you are fully vaccinated, you do not have to take a COVID-19 test before traveling to England.
    • If you are not fully vaccinated, you need to take a COVID-19 test 3 days before you travel to England. 
    • When you arrive in England, passengers do not need to quarantine or take any COVID-19 tests.  A passenger locator form is not required on arrival.
    • If you are fully vaccinated, you do not have to take a COVID-19 test before traveling to England.
    • If you are not fully vaccinated, you need to take a COVID-19 test 3 days before you travel to England. 
    • Passengers must complete a passenger locator form and you need to do the following when you complete your form:
    • Select ‘Stay in the UK’ under the “Your travel plans” section
    • Reply ‘I will be traveling for an exempt reason’ to the question about whether you are required to self isolate on arrival
    • Select the Exemptions options, and then select "Transit Exemption"
    • When you arrive in England, passengers do not need to quarantine or take any COVID-19 tests.  
    Transiting within the Common Travel Area (UK and Ireland)

    Passengers must:

     

    Transiting outside the Common Travel Area (UK and Ireland)

    If passengers are transiting landside, they must take a pre departure test before arriving in England and complete a passenger locator form.

    If passengers are transiting airside, they must take a pre departure test before arriving in England.  No passenger locator form is required.

    Testing

    There are a number of different COVID-19 tests available and the requirements on testing required when travelling vary significantly by country.

    For departing passengers – Please check carefully for any testing requirements, including the type of test, for traveling to different destinations via the Foreign Commonwealth Office website.

    For arriving passengers – Testing and quarantine requirements on return to the UK are dependent on the country you are arriving from and your vaccination status.  Please check the Government website to find out which tests you need to book.  Proof of test bookings will be required by your airline, on your passenger locator form and on entry to the UK by Border Force Officials.

    Arrivals from Red List Countries

    Check which countries are on the UK Government Red List.  

    All passenger arriving directly or indirectly (within the last 10 days) from red list countries must:

    Transiting within the Common Travel Area (UK and Ireland)

    Passengers must:

     

    Transiting outside the Common Travel Area (UK and Ireland)

    If passengers are transiting landside, they must take a pre departure test before arriving in England and complete a passenger locator form.

    If passengers are transiting airside, they must take a pre departure test before arriving in England.  No passenger locator form is required.

    Meeting at arrivals will not be permitted.  All arriving passengers must be booked into the UK Government’s Hotel Quarantine package meaning they will be escorted to the hotel directly by Government contractors.