Terminal Drop-Off Charge

From 1 November 2021, a £5 charge will apply for vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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    World Duty Free

    World duty free logo

    All our shops adhere to all the Government guidelines on social distancing and levels of hygiene so you can shop confidently and safely.

    World Duty Free aims to offer the ultimate airport shopping experience. As the UK's leading travel retailer it features over 17,000 products across its airport stores and aims to bring you the very latest products at great value prices.

    World Duty Free's unparalleled premium selection of products ranges from cosmetics to confectionery, fragrances to fashion accessories, spirits to souvenirs, skincare to sunglasses, fine foods to fine wines, and champagne to cigars and tobacco.

    Whether you're heading away on holiday or jetting off for business, World Duty Free is the place to buy any of thousands of items at great savings against UK High Street prices.

    All our shops adhere to all the Government guidelines on social distancing and levels of hygiene so you can shop confidently and safely.

    World Duty Free aims to offer the ultimate airport shopping experience. As the UK's leading travel retailer it features over 17,000 products across its airport stores and aims to bring you the very latest products at great value prices.

    World Duty Free's unparalleled premium selection of products ranges from cosmetics to confectionery, fragrances to fashion accessories, spirits to souvenirs, skincare to sunglasses, fine foods to fine wines, and champagne to cigars and tobacco.

    Whether you're heading away on holiday or jetting off for business, World Duty Free is the place to buy any of thousands of items at great savings against UK High Street prices.

    10% off World Duty Free

    Available online at Heathrow Boutique. Ts&Cs apply.

    4 Stores across 3 Terminals

    T2
    T3
    T5

    After Security

    Departure Lounge • Level 5
    View on Map

    05:00 - 22:00

    After Security

    Departures • Level 1
    View on Map

    After Security

    Departure Lounge • Level 2
    View on Map

    05:00 - 22:00

    Baggage Reclaim Hall

    Baggage reclaim • Ground
    View on Map

    06:00 - 18:00

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