Microsoft global outage - 19 July

Microsoft is currently experiencing a global outage which is impacting select systems at Heathrow. Flights are operational and we are implementing contingency plans to minimise any impact on journeys. Please check with your airline for the latest flight information.

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2 Store across 2 Terminals

2 Stores across 2 Terminals


Upper departures View on Map
Mo-Su 06:00-21:30
Gate 10A View on Map
Mo-Su 05:30-22:00

Jo Malone

A unique collection of colognes, bath oils, body lotions, crèmes, shower gels and candles. An understated style, defined by a rather unconventional sense of sophistication.

  • Shops A-Z
    Shops A-Z

    Your A-Z of shops available at Heathrow

    Browse now
  • Reserve & Collect
    Reserve & Collect

    Browse from thousands of products, reserve, then collect and pay when you arrive at Heathrow

    Shop now
  • Personal Shopper
    Personal Shopper

    Heathrow’s complimentary personal shopping service

    Find out more
  • Collect on return
    Collect on return

    Leave your purchases with us, we will look after them safely and securely

    Find out more
  • Terminal transfer
    Terminal transfer

    Shop from retailers in a different terminal with our Shopping Services team’s support

    Find out more
  • Home delivery
    Home delivery

    Have your purchases delivered to your door to enjoy upon your return home

    Find out more