Travelling through Heathrow

As always, we’re looking forward to welcoming you to the airport and we’re working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:

 

Consider your arrival times

Allow 3 hours to check-in before your flight and make sure all your travel documents are up-to-date. Please do not turn up significantly early for your flight though, as this can cause unnecessary congestion in the airport.

 

Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.

 

Terminal 4 airline moves

Terminal 4 has re-opened and up to 30 airlines are moving there during the summer. You should always keep in touch with your airline to confirm which terminal your flight departs from before travelling to the airport. 

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  • Case

    Case

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    CASE is proud to stock the finest selection of modern, beautiful luggage, fashion bags, duffels, backpacks, business briefs and travel accessories. Our portfolio of internationally recognised brands include: Tumi, Samsonite, Bric’s, Briggs & Riley, Kipling and many more besides. We pride ourselves on being truly independent and our dedicated sales team offer a level of service and advice that we believe is unsurpassed in our industry. Our in-store specialists are on-hand to help you choose the perfect suitcase or bag to suit your needs, with the option to buy any size of case including larger check-in cases.

    CASE is proud to stock the finest selection of modern, beautiful luggage, fashion bags, duffels, backpacks, business briefs and travel accessories. Our portfolio of internationally recognised brands include: Tumi, Samsonite, Bric’s, Briggs & Riley, Kipling and many more besides. We pride ourselves on being truly independent and our dedicated sales team offer a level of service and advice that we believe is unsurpassed in our industry. Our in-store specialists are on-hand to help you choose the perfect suitcase or bag to suit your needs, with the option to buy any size of case including larger check-in cases.

    4 Store across 3 Terminals

    T2
    T3
    T5

    After Security

    Departure Lounge • Level 5
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    07:00 - 19:00

    After Security

    Departure Lounge • Level 1
    View on Map

    08:00 - 20:00

    After Security

    Departure Lounge • Level 2
    View on Map

    07:00 - 19:00

    Before Security

    Check-in • Level 3
    View on Map

    07:00 - 16:00

    Good to know

    Essential info for smart Heathrow shoppers.

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