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5 Store across 4 Terminals

Upper departures View on Map
Mo-Su 05:30-22:00
Upper departures View on Map
Mo-Su 06:00-22:00
Mo-Su 05:30-22:00
Check-in View on Map
Mo-Su 05:30-22:00


CASE is proud to stock the finest selection of modern, beautiful luggage, fashion bags, duffels, backpacks, business briefs and travel accessories. Our portfolio of internationally recognised brands includes Tumi, Samsonite, Bric’s, Briggs & Riley, Kipling and many more. We pride ourselves on being truly independent and our dedicated sales team offers a level of service and advice that we believe is unsurpassed in our industry. Our in-store specialists are on-hand to help you choose the perfect suitcase or bag to suit your needs, with the option to buy any size of case including larger check-in cases.

  • Shops A-Z
    Shops A-Z

    Your A-Z of shops available at Heathrow

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  • Reserve & Collect
    Reserve & Collect

    Browse from thousands of products, reserve, then collect and pay when you arrive at Heathrow

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  • Personal Shopper
    Personal Shopper

    Heathrow’s complimentary personal shopping service

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  • Collect on return
    Collect on return

    Leave your purchases with us, we will look after them safely and securely

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  • Terminal transfer
    Terminal transfer

    Shop from retailers in a different terminal with our Shopping Services team’s support

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  • Home delivery
    Home delivery

    Have your purchases delivered to your door to enjoy upon your return home

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