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Case

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3 Store across 3 Terminals

3 Stores across 3 Terminals

Upper departures View on Map
+44 (0)20 736 5914
Mo-Su 06:00-22:00
Gate 21 View on Map
+44 (020) 8759 3572
Mo-Su 06:00-22:00
Gate A8 View on Map
+44 (0)208 763 5909
Mo-Su 05:30-22:00

Case

At Case, we’re proud to offer a curated collection of beautifully designed luggage, fashion bags, travel accessories and more, from the world’s leading brands. You’ll find names like Tumi, Samsonite, Bric’s, Briggs & Riley, and Secrid, and many others, handpicked for their quality, style and performance.

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Double points when you spend £400 at Case

Until 30 October 2026, receive double Heathrow Rewards points when you spend £400 or more at any Case store at Heathrow. T&Cs apply.*

Find out more about offer
Heathrow Airport's Reserve & Collect Service allows you to browse and purchase products before you arrive at the airport. Once you've found what you want, pay online and your order will be ready for you to collect from our dedicated Collection Points in Terminals 2, 3, 4 and 5.


 

How it works
  1. Exclusive airport prices

    Prices you won't find on the high street exclusive to Heathrow.

  2. Speedy collection time

    Products are available after just 30 minutes, giving you some extra time to browse the shops or grab a bite to eat.

  3. Convenient location

    You'll find the Reserve & Collect collection point in the departure lounge of Terminals 2, 3, 4 and 5.

Browse now

 

 

  • Shops A-Z
    Shops A-Z

    Your A-Z of shops available at Heathrow

    Browse now
  • Reserve & Collect
    Reserve & Collect

    Browse from thousands of products, reserve, then collect and pay when you arrive at Heathrow

    Shop now
  • Personal Shopper
    Personal Shopper

    Heathrow’s complimentary personal shopping service

    Find out more
  • Collect on return
    Collect on return

    Leave your purchases with us, we will look after them safely and securely

    Find out more
  • Terminal transfer
    Terminal transfer

    Shop from retailers in a different terminal with our Shopping Services team’s support

    Find out more
  • Home delivery
    Home delivery

    Have your purchases delivered to your door to enjoy upon your return home

    Find out more

Skytrax Awards

Support Heathrow in the Skytrax Awards 2027

The Skytrax World Airport Awards are voted for by passengers in the world's largest airport satisfaction survey. Show your support by choosing Heathrow when voting for World’s Best Airport Shopping.

Vote now