Begin your VIP experience by booking a personal stylist at least 48 hours before your flight. Simply complete the booking form below with your travel date, flight number, and preferred language to help us tailor your experience.
Once your booking is confirmed, one of our expert personal shoppers will get in touch to learn more about your style preferences, budget, and available time. This pre-consultation ensures that your shopping experience is curated just for you.
On the day of travel, you'll meet your personal shopper at a designated location right after security. You’ll receive their contact details in advance, so you can stay in touch in case of any last-minute changes.
Enjoy a relaxed, private shopping spree. With your preferences in hand, your personal shopper, will guide you through Heathrow's finest fashion, tech and gourmet food offerings - making this the ultimate luxury shopping experience.
Browse from thousands of products, reserve, then collect and pay when you arrive at Heathrow
Shop nowLeave your purchases with us, we will look after them safely and securely
Find out moreShop from retailers in a different terminal with our Shopping Services team’s support
Find out moreHave your purchases delivered to your door to enjoy upon your return home
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