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Heathrow Personal Shopper

Heathrow Personal Shopping experience

Welcome to the ultimate indulgence before your flight – Heathrow’s Personal Shopper service. Whether you're seeking the perfect gift or a treat for yourself, our expert, stylist-trained team is here to make your shopping experience effortless and enjoyable. Here’s how you can make the most of this exclusive, complimentary service.

How it works

  • Book

    Start your VIP experience by booking a stylist at least 48 hours before your flight using the booking form (link provided below). Enter your travel date, flight number, and details. Specify your preferred language for a tailored service.

  • Consult

    Once your booking is confirmed, one of our personal shoppers will get in touch to discuss your preferences, budget, and available time. This pre-consultation ensures that your shopping experience is tailored specifically to your tastes and requirements.

  • Meet

    On the day of your travel, meet your personal shopper at a designated spot right after security. You’ll receive their contact details beforehand, just in case there are any last-minute updates or delays.

  • Shop

    Relax with a private shopping spree. Your personal shopper, prepped with your preferences, will guide you efficiently through Heathrow's best in fashion, electronics, or gourmet foods, ensuring a maximised shopping experience.

Other shopping services available

  • Shops A-Z
    Shops A-Z

    Your A-Z of shops available at Heathrow

    Browse now
  • Reserve & Collect
    Reserve & Collect

    Browse from thousands of products, reserve, then collect and pay when you arrive at Heathrow

    Shop now
  • Collect on return
    Collect on return

    Leave your purchases with us, we will look after them safely and securely

    Find out more
  • Terminal transfer
    Terminal transfer

    Shop from retailers in a different terminal with our Shopping Services team’s support

    Find out more
  • Home delivery
    Home delivery

    Have your purchases delivered to your door to enjoy upon your return home

    Find out more