Travelling through Heathrow

As always, we’re looking forward to welcoming you to the airport and we’re working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:

 

Consider your arrival times

Allow 3 hours to check-in before your flight and make sure all your travel documents are up-to-date. Please do not turn up significantly early for your flight though, as this can cause unnecessary congestion in the airport.

 

Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.

 

Terminal 4 airline moves

Terminal 4 has re-opened and up to 30 airlines are moving there during the summer. You should always keep in touch with your airline to confirm which terminal your flight departs from before travelling to the airport. 

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    Caffè Nero

    Caffe Nero logo

    Ever since we opened our first coffee house in 1997, Caffè Nero has been dedicated to two things: creating the very finest handcrafted Italian coffee and providing a warm and relaxing atmosphere in which to enjoy it.

    As every second counts when you're flying, you need good food - fast! This is why Caffè Nero at Heathrow offers a 15 minute menu.

    Heathrow Rewards 15 minute menus In flight picnics
    View Caffè Nero menu

    Ever since we opened our first coffee house in 1997, Caffè Nero has been dedicated to two things: creating the very finest handcrafted Italian coffee and providing a warm and relaxing atmosphere in which to enjoy it.

    As every second counts when you're flying, you need good food - fast! This is why Caffè Nero at Heathrow offers a 15 minute menu.

    12 Stores across 4 Terminals

    T2
    T3
    T4
    T5
    After Security

    Gate B36 • Level 2
    View on Map

    05:30 - 22:00

    Arrivals

    Arrivals • Level 1
    View on Map

    05:30 - 21:00

    +44 (0)20 8897 6160

    Arrivals

    Arrivals • Level 1
    View on Map

    06:00 - 21:30

    After Security

    Departures • Level 1
    View on Map

    Open 24 hours

    +44 (0)20 8759 3000

    After Security

    Gate 5 • Level 1
    View on Map

    Temporarily closed

    After Security

    Gate 16 • Level 1
    View on Map

    05:30 - 17:00

    +44 (0)20 8759 0104

    After Security

    Gate 28 • Level 1
    View on Map

    05:00 - 22:00

    +44 (0)20 8897 2161

    Arrivals

    Arrivals • Level 0
    View on Map

    Open 24 hours

    +44 (0)20 8897 6160

    Before Security

    Check-in • Level 2
    View on Map

    05:00 - 22:00

    +44 (0)20 8897 6160

    Before Security

    Check-in • Level 3
    View on Map

    24 hours

    +44 (0)20 8759 9424

    Arrivals

    Arrivals • Level 0
    View on Map

    05:00 - 23:00

    +44 (0)20 8897 6160

    Arrivals

    Arrivals • Level 0
    View on Map

    05:00 - 21:30

    Enjoy the best of Heathrow

    We’d love to help you get the very best out of Heathrow with some tricks and tips.

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    HEATHROW REWARDS

    Become a member today and enjoy bonus points on top of many offers.

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    HEATHROW APP

    Get live flight updates, plan your way around and enjoy special offers.

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