Travelling to Heathrow over Christmas & New Year

On Christmas Day (Thursday 25 December) and Boxing Day (Friday 26 December), there will be no Heathrow Express or Elizabeth line services operating between Central London and Heathrow.

 

Heathrow Express trains will be running between all terminals, departing every 20 minutes.

 

Additionally, there will be no Piccadilly line services from London to Heathrow on Christmas Day, and a limited service will be running on Boxing Day.

 

Special timetables and Sunday services will be in operation across most public transport over the Christmas and New Year period. We recommend planning your journey and allowing for extra time where necessary.

 

Heathrow Express service information       Transport for London service information      Alternative travel options

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Request assistance at Heathrow

Before leaving home

Request assistance with your airline

Heathrow is responsible for providing you with the care and support you need at the airport. You can help us to help you by providing all the important details to your airline, tour operator or travel agent such as:

  • Tell them as soon as possible or at least 48 hours before your travel. Often you can provide these details when you book your ticket. Let your airline know about your return details so we can plan support for you when you come back to Heathrow.
  • Provide details about your impairment or mobility difficulties. Tell them if you intend to take your own mobility device, such as a wheelchair or you are travelling with an assistance animal.
  • The airline will pass this to our Assistance team and will take care of you at the airport.
Airline contacts

 

Assistance guides - how we help you at the airport

Did you know?

If you've booked assistance, our team can support you to visit shops or restaurants while waiting for your flight. Just speak to a colleague in the assistance area to request this service (subject to availability).

Preparing for your journey to Heathrow

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