Heathrow's Underground stations have step-free access to the platforms but many other stations do not. If you are mobility-impaired we recommend you check your route beforehand with Transport for London (TfL).
Tactile and talking maps of the underground are available – see the TfL website or call +44 (0)20 7222 5600.
Station access at Heathrow
Heathrow Terminals 2 and 3
The underground station is located below the airport's central bus station. Walking time is five to ten minutes from Terminal 2, ten to 15 minutes from Terminal 3.
There are help buttons either side of the up escalators – station staff can take you to a lift to reach the ticket office level, where there are lifts to ground level and the central bus station.
Heathrow Terminal 4
The underground station is below the terminal. If you are a wheelchair user, station staff can help you through the trolley barriers.
If you need assistance to reach check-in, there's a help point on the left as you leave the station concourse.
Heathrow Terminal 5
The underground station is below the station and can be reached by lift from arrivals or departures.
More help