Travelling through Heathrow

As always, we’re looking forward to welcoming you to the airport and we’re working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:

 

Consider your arrival times

Allow 3 hours to check-in before your flight and make sure all your travel documents are up-to-date. Please do not turn up significantly early for your flight though, as this can cause unnecessary congestion in the airport.

 

Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.

 

Terminal 4 airline moves

Terminal 4 has re-opened and up to 30 airlines are moving there during the summer. You should always keep in touch with your airline to confirm which terminal your flight departs from before travelling to the airport. 

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  • Thai Airways Hero

    Thai Airways

    Thai Airways is the national carrier of the Kingdom of Thailand. It was founded in 1960 as a joint venture between a Thai domestic airline and Scandinavian Airlines. In 1977 the Thai government bought out SAS.
    Operates in:
    T2
    Reservation: 0844 561 0911*
    Customer Service: 020 7907 9510
    Special Assistance: 0330 400 4022*

    * Additional charges may apply [More info]
    ** International number

    IATA Code
    Flight numbers begin with IATA code TG.

    TG

    Alliance membership

    3 Lounges in Terminal 2


    Lufthansa Senator Lounge - After Security

    Departure Lounge • 5
    View on Map

    6:00 AM - 10:00 PM

    United Airlines Club Lounge - After Security

    United Club • 2
    View on Map

    5:00 AM - 10:00 PM

    Air Canada Maple Leaf Lounge - After Security

    B44 • 1
    View on Map

    6:00 AM - 10:00 PM

    *Airline lounges are invitation-only – please check entry rules with your airline. This information is provided as a service to passengers and may be subject to change.

    fast track

    HEATHROW FAST TRACK

    Sail through security

    Pre-book priority service at airport security and make a flying start to your journey.

    Imagine your next adventure

    COUNTRY AND CITY GUIDES

    Imagine your next adventure

    Take yourself on a journey through all Heathrow’s destinations. Who knows where it will take you next.

    Imagine your next adventure