Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.

 

London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

 

The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 

 

- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 

 

Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:

 

Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.

 

Passengers arriving from a country on the red list must book a managed quarantine hotel.

 

Passengers who are not fully vaccinated must continue to follow separate guidance.

 

As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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  • Iberia Express Hero

    Iberia Express

    Iberia Express was launched in 2012 and it is a wholly-owned subsidiary of Iberia. The company is a Madrid-based airline and operates short and medium-haul flights. In 2015, for the second year in a row, it has been the most punctual low cost airline in the world, according to Flightstats.
    Operates in:
    T3
    T5
    Reservation: +34 (0)91 389 4375**
    Customer Service: +34 (0)91 389 4375**
    Special Assistance: +34 (0)91 389 4375**

    * Additional charges may apply [More info]

    ** International number

    IATA Code
    Flight numbers for Heathrow services begin with IATA codes IB (Iberia) or BA (British Airways). Iberia Express's IATA code is I2.

    I2

    Alliance membership

    2 Locations in Terminal 5


    Galleries Club Lounges - After Security

    Galleries Club Lounge • 4
    View on Map

    Galleries First Lounge - After Security

    Departures • 3
    View on Map

    5:00 AM - 10:00 PM

    *Airline lounges are invitation-only – please check entry rules with your airline. This information is provided as a service to passengers and may be subject to change.

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    HEATHROW FAST TRACK

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    Pre-book priority service at airport security and make a flying start to your journey.

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    COUNTRY AND CITY GUIDES

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    Take yourself on a journey through all Heathrow’s destinations. Who knows where it will take you next.

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