Terminal Drop-Off Charge

From 1 November 2021, a £5 charge will apply for vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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  • Croatia Airlines Hero

    Croatia Airlines

    Croatia Airlines, the country's flag carrier, began in 1989 as Zagal, a shortening of Zagreb Airlines. A year later it took the name Croatia Airlines. The airline opened an office in London in 1995.
    Operates in:
    T2
    Reservation: 0844 371 0310*
    Customer Service: 020 8563 0022
    Special Assistance: 020 8563 0022

    * Additional charges may apply [More info]
    ** International number

    IATA Code
    Flight numbers begin with IATA code OU.

    OU

    Alliance membership

    3 Lounges in Terminal 2


    Lufthansa Senator Lounge - After Security

    Departure Lounge • 5
    View on Map

    6:00 AM - 10:00 PM

    United Airlines Club Lounge - After Security

    United Club • 2
    View on Map

    5:00 AM - 10:00 PM

    Air Canada Maple Leaf Lounge - After Security

    B44 • 1
    View on Map

    6:00 AM - 10:00 PM

    *Airline lounges are invitation-only – please check entry rules with your airline. This information is provided as a service to passengers and may be subject to change.

    fast track

    HEATHROW FAST TRACK

    Sail through security

    Pre-book priority service at airport security and make a flying start to your journey.

    Imagine your next adventure

    COUNTRY AND CITY GUIDES

    Imagine your next adventure

    Take yourself on a journey through all Heathrow’s destinations. Who knows where it will take you next.

    Imagine your next adventure