Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Face coverings remain mandatory at Heathrow

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

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  • British Airways Hero

    British Airways

    British Airways was created in 1973 when BOAC and BEA merged to form a single airline. In 1987 it became a private company. In 2011, British Airways merged with Iberia to become part of the International Airlines Group.
    Operates in:
    Reservation: 0844 493 0787*
    Customer Service: 0844 493 0787*
    Special Assistance: 0844 493 0787*

    * Additional charges may apply [More info]

    ** International number

    IATA Code
    Flight numbers begin with IATA code BA.


    Alliance membership

    5 Lounges in Terminal 5

    Galleries Club Lounge South - After Security

    Galleries Club Lounge • Level 4
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    Galleries Club Lounges North - After Security

    Departures • Level 3
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    Galleries Club Lounge - After Security

    Gate B36 • Level 2
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    5:30 AM - 10:00 PM

    Galleries First Lounge - After Security

    Departures • 3
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    British Airways Arrivals Lounge - Before Security

    Galleries Arrivals Lounge • 1
    View on Map

    5:00 AM - 2:00 PM

    *Airline lounges are invitation-only – please check entry rules with your airline. This information is provided as a service to passengers and may be subject to change.

    fast track


    Sail through security

    Pre-book priority service at airport security and make a flying start to your journey.

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    Imagine your next adventure

    Take yourself on a journey through all Heathrow’s destinations. Who knows where it will take you next.

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