Terminal Drop-Off Charge

From 1 November 2021, a £5 charge will apply for vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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  • British Airways Hero

    British Airways

    British Airways was created in 1973 when BOAC and BEA merged to form a single airline. In 1987 it became a private company. In 2011, British Airways merged with Iberia to become part of the International Airlines Group.
    Operates in:
    Reservation: 0844 493 0787*
    Customer Service: 0844 493 0787*
    Special Assistance: 0844 493 0787*

    * Additional charges may apply [More info]

    ** International number

    IATA Code
    Flight numbers begin with IATA code BA.


    Alliance membership

    5 Lounges in Terminal 5

    Galleries Club Lounge South - After Security

    Galleries Club Lounge • Level 4
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    Galleries Club Lounges North - After Security

    Departures • Level 3
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    Galleries Club Lounge - After Security

    Gate B36 • Level 2
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    5:30 AM - 10:00 PM

    Galleries First Lounge - After Security

    Departures • 3
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    British Airways Arrivals Lounge - Before Security

    Galleries Arrivals Lounge • 1
    View on Map

    5:00 AM - 2:00 PM

    *Airline lounges are invitation-only – please check entry rules with your airline. This information is provided as a service to passengers and may be subject to change.

    fast track


    Sail through security

    Pre-book priority service at airport security and make a flying start to your journey.

    Imagine your next adventure


    Imagine your next adventure

    Take yourself on a journey through all Heathrow’s destinations. Who knows where it will take you next.

    Imagine your next adventure