Medical equipment and medication

All departing passengers must go through airport security before entering the departure area. Most UK airports, including Heathrow, use body scanners as directed by the Department for Transport.

If you use a medical or prosthetic device

If you are fitted with an internal or external medical device, or wear a prosthetic, please tell the Security Officer before screening begins. This helps the team choose the most suitable screening method for you.

Devices may include, but are not limited to:

Medical devices worn on or in the body

• Continuous glucose monitors (CGMs)
• Insulin pumps
• Stoma bags
• Cochlear implants
• Feeding tubes
• Implanted defibrillators
• Pacemakers

Prosthetic devices

• Artificial limbs
• External breast prostheses
• Breast implants
• Hip replacements
• Artificial heart valves
• Replacement eye lenses

This is not a complete list. If you’re unsure, it’s always best to mention your device to the officer.

Body scanner screening

In many cases, you can go through the security scanner as normal.

If the Security Officer believes the scanner is not suitable for your device, they will use an alternative screening method.

Alternative screening

If standard screening isn’t possible, other checks may be carried out as needed.

Private screening option

Depending on the situation and local procedures, security staff may:

• Offer screening in a private room, or
• Require screening in private if more detailed checks are needed

You can also request private screening at any time if you would feel more comfortable.

Private screening may take a little longer, so allowing extra time at the airport is a good idea.

Liquids and medical exemptions

Essential liquid medicines are allowed through security, even if they are over 100ml.

You should:

• Tell the Security Officer you are carrying medical liquids
• Keep medicines separate in your bag where possible
• Bring supporting documentation if available

Security staff may need to test the liquid as part of the screening process.

Tips for a smoother journey

• Pack medicines in original packaging where possible
• Carry enough medication for your trip, plus a small buffer
• Split medicines between bags if travelling with others (if appropriate)
• Check storage requirements for temperature sensitive medication

If you choose not to use the security scanner for non medical reasons, you will need to have an enhanced private search. This:

• Takes longer than standard screening
• Involves a more detailed hand search
• Is carried out in a private search area

Refusing to be screened in line with Department for Transport requirements means you will not be able to enter the departures area or board your flight.

Travelling with medical equipment can add a few extra steps. To keep things calm on the day:

• Arrive a little earlier than usual
• Tell security staff about your needs as early as possible
• Request assistance if you would like extra support

Heathrow colleagues are there to help you move through the airport safely and comfortably.

If you think you may need extra help at the airport, you can pre-book assistance.  This can include security support, mobility assistance, or guidance through the terminal.