Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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  • Why is this the Way2Go?

    • Get ahead

      Get ahead of the day and start work during your commute. Commuting via public transport offers a level of freedom and convenience which can't be achieved behind the wheel of a car.

    • Be mindful

      Dedicate your commute to relaxing ahead of a busy day or unwinding on your way home. Take time for yourself and leave the driving to someone else.

    Get involved

    All trains between terminals are free.


    Free travel on public buses ended on 11 June 2021. A valid ticket is now required to travel on any public bus.

    Free shuttle buses for Compass Centre colleagues from Monday 19 July 2021

    A free bus service for Compass Centre colleagues will run between the Compass Centre and T5 on Mondays to Fridays (except Public Holidays). Colleagues can park in the Compass Centre car park and walk a short distance to the bus shelter in the N6 car park. The N1/N5 bus will collect you from there. It will run every 10 minutes between 08:00-10:00 and 16:00-18:00.  When boarding at T5 (stop 22), please make sure the bus says ‘N1, N5 and N6’ on the front, as not all buses will serve N6.

    There will also be a free bus service for Compass Centre colleagues running between the Compass Centre and CTA on Mondays to Fridays (except Public Holidays), running every 10 minutes between 07:00-09:00 and 15:00-18:00.  It will pick up and drop off at the T2 Arrivals forecourt (stop 5) and by the south entrance to Compass Centre. To request this service during the day between 09:00 and 15:00 please call the Transdev Control room on 020 8745 6261.

    The Heathrow Travelcard Scheme is no longer operating. Please view our frequently asked questions.

    It is no longer possible to purchase a Heathrow Travelcard. Existing Heathrow Travelcard holders can continue to use them on services, except on Arriva 724.

    Heathrow's Travelcard terms and conditions.

    Heathrow Express

    The Heathrow Express (HEx) is the fastest way to travel between Paddington and Heathrow Terminals. Scheduled to take 15 minutes to Terminals 2 and 3, and just another 6 minutes to Terminal 5, HEx is fast and reliable. Team Heathrow colleagues with a valid airport ID can take advantage of a 75% discount on single, period return and carnet tickets* for HEx (for travel in Express Class only). These discounted tickets are available to purchase either via the Heathrow Express App, from the Service Support Assistants (SSAs) at Heathrow stations or from the GWR ticket office at Paddington Station (* discounted carnet tickets are only available from SSAs at Heathrow). You will need to have your airport ID with you when purchasing and using these tickets. When using the App, please select "Heathrow Airport Partners Discount" in the 'Add a railcard' section when you search for tickets. Example prices as at 20/7/21 - £9.25 for a return, £49.50 for a 12 trip Carnet (the equivalent of £8.25 return).

    Free travel on Heathrow Express for direct HAL (Heathrow Airport Limited) colleagues has been extended until 31 December 2021. HAL colleagues must present their Heathrow ID (displaying the Heathrow logo) at the ticket gates at Paddington and Heathrow to be given free entry and exit to the platform – no ticket is required. HAL colleagues can travel for free with up to three friends and family members after 18:00 on weekdays and anytime weekends. Non-HAL staff must purchase a valid ticket.

    Click here to view the Heathrow Express timetable
    Book one off tickets (Make sure you select "Heathrow Airport Partners Discount" in the railcard dropdown)

    For more information visit or call 0345 600 1515.

    TfL Rail

    Transport for London provides a stopping service between Paddington Station and Heathrow. The service runs twice an hour, calling at local stations in west London. The service only calls at Terminal 5 during the evenings, at weekends and on public holidays. Please change at Terminal 2 for the free Heathrow Express train service to Terminal 5 at other times. The TfL Rail timetable can be viewed at TfL Rail timetables - Transport for London.

    London Underground links to Heathrow

    The Piccadilly line provides a vital link between central London and Heathrow. A frequent service means you won't be waiting long, and the journey from central London to the airport takes less than an hour. Heathrow has three London Underground stations with access to the Piccadilly line – one between Terminals 2 and 3, and one each at Terminal 4 and Terminal 5. The Station at Terminal 4 is currently closed, due to the temporary relocation of airlines to Terminals 2 and 5..

    For information on TfL Rail and London Underground travel times and fares, check the TfL website or call TfL customer service on 0343 222 1234.

    GWR from Reading to Heathrow

    You can access Heathrow via rail services from Reading and the west with a change at West Drayton or Hayes and Harlington.

    For more information on routes and timetables, check the GWR website or call GWR customer service on 0345 7000 125.

    Heathrow is well served by local buses and national coaches, giving you the option to travel easily and sustainably to and from work. Some services operate very early in the morning and late at night. Several also operate through the night. To find out where services go, please use the maps and diagrams below.


    Free travel on public buses ended on 11 June 2021. A valid ticket is now required to travel on any public bus.

    Services are provided by the following operators:

    Arriva (route 724)
    Find out more
    Regular travellers can purchase a season ticket by Direct Debit.
    Find out more

    Carlone (route 442)
    Find out more

    First (routes 4, 7 and 8/8A)
    Find out more

    First (RailAir RA1 and RA2)
    Find out more

    Hallmark (route 555)
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    Megabus (various routes)
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    National Express (various routes)
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    Oxford Bus Company (The Airline)
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    TfL (routes 81, 90, 105, 111, 222, 278, 285, 350, 423, 482, 490, N9, N140, U3, X26, X140).
    Find out more

    Reading Buses (route 703)
    Find out more

    Bus and coach services link Heathrow with National Rail Stations at Feltham, Guildford, Reading, Watford Junction and Woking.

    Details can also be found on the Heathrow rail-air bus links page


    Why Park & Ride?

    Let somebody else do the driving to Heathrow, whilst you catch up on the news, check your emails or simply relax.

    High Wycombe

    High Wycombe Park & Ride at Handy Cross (just off junction 4 of the M40) provides up to 96 hours (4 days) free parking for users of The Airline coach service (click here for a link to their web page). The comfortable, air-conditioned coaches drop you right outside Terminal 5, next to Compass Centre or at Central Bus Station. To park for free, you must ask the driver of the coach for a parking voucher (click here for full instructions) so you can activate the exit barrier at the car park.

    How much does the coach cost from Handy Cross to Heathrow?

    Single (one way) - £8 (buy from the driver or on the Oxford Bus App)
    Same day return - £9 (buy from the driver)
    Next day return - £9 (buy from the drive)
    Period return (e.g. up to 96 hours later) - £15 (buy from the driver)
    1 Week - unlimited travel (including buses in High Wycombe) - £35 (buy on the Carousel Buses App)
    1 Month - unlimited travel (including buses in High Wycombe) - £99 (buy on the Carousel Buses App)
    12 Trip - £70 (Heathrow ID required - buy on the Oxford Bus App)

    You do not need to park at Handy Cross to use the service. It is also possible to travel to Handy Cross on board the number 8, X8 or 34 buses for no additional cost, if returning from Heathrow the same day. Just purchase a 1 day Zone A/B/C + Heathrow ticket for £9 on the Carousel Buses App (click here for the zone map and details of other tickets for those travelling frequently).

    Other ways to get involved


    Become a Team Heathrow car sharer.

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