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    All ID Centre applications are to be submitted through our online portal, AirportGateway. As an authorised signatory, you should you have received your AirportGateway log in. This gives you access to the online portal and will enable you to complete applications for:

    •     Full ID Passes
    •     Landside Passes
    •     Re-issue ID Passes
    •     Unparking and Unbarking of ID Passes
    •     Lost or Stolen ID Passes
    •     Temporary ID passes
    •     TUPE
    •     Change of Details


    Supporting Documents

    In order to join the ID Pass Scheme, please provide the information listed below and submit it to;

    • Company name
    • Company registration number
    • Address
    • Type of nature of work at Heathrow
    • Length of contract at Heathrow and with whom
    Change of Company Details

    Please email to request a change to company details.

    Authorised Signatory Nomination

    Authorised signatory nominations can be submitted via AirportGateway.

    Use the links below to find more information on the temporary process of using HMRC letters as an alternative to the standard approach of employment referencing, designed to help support the Community during your employment ramp up.

    This facility is available from 13 May 2022 and is time limited to six months only from this date. 

    Please note: The Standard on this website is the only live version and any other version downloaded is considered out of date

    Please complete this form if you wish to obtain a receipt when returning ID Passes.

    • The Heathrow ID Centre Data Protection and Privacy Notice can be found here.

    Contact us

    Please contact the ID Centre if you are having any difficulties logging in to ID Gateway or are yet to receive your login details.