Heathrow ID Centre
08:00 – 16:00: Monday, Tuesday, Thursday & Friday
08:30 – 16:00: Wednesday
Closed Saturday and Sunday and bank holidays.
Heathrow ID centre is located in the Central Terminal Area, opposite Terminal 3 arrivals and adjacent to Control Post 8 at D’Albiac House.
An appointment may not be required for faulty or damaged ID pass replacements. Please see reception upon arrival at the ID Centre.
APOC: +44 (0)20 8745 7756