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We have a number of schemes to help people in the local community affected by noise. The schemes cover homes, schools and other community buildings.

For further information please call our Community Relations team on Freephone 0800 344 844.

For all vortex queries please phone our Helpdesk during office hours on 0800 344 844. Heathrow also operates a 24-hour emergency service. If you suspect that your house has been struck and you need an assessment of your home you should report the damage to us as soon as possible on 07513 812808.


Quieter Neighbourhood Support

Providing practical support to those homeowners most affected by aircraft noise at Heathrow.

  • Vortex protection scheme
    Vortex protection scheme

    Repair vortex damage and strengthen roofs in high-risk areas.

    Find out more
  • Ice falls from aircraft
    Ice falls from aircraft

    Repair damage from ice falls.

    Find out more
  • Get help relocating
    Get help relocating

    Financial assistance for homeowners who want to move from a high noise area.

    Find out more

Use of personal data

Heathrow is committed to protecting your personal information and we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data. For details please see our privacy notice.