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We appreciate aircraft noise can be disturbing for some people. Here are some actions you can take including making a complaint or enquiry, tracking flights on maps or applying for help with getting your home insulated. For further information please call our Community Relations team on Freephone 0800 344 844.

For vortex queries please phone our Helpdesk during office hours on 0800 344 844. Heathrow also operates a 24-hour emergency service. If you suspect that your house has been struck and you need an assessment of your home you should report the damage to us as soon as possible on 07939 091669.

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Quieter Neighbourhood Support

Our new package of support to improve the wellbeing of those in areas most affected by noise

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Track flights on maps

Find out more about tools such as WebTrak and xPlane

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Contact us about noise

How to make a complaint or enquiry about aircraft noise

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Report vortex damage

Find out what to do if you suspect your roof has been damaged by a vortex strike

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Report ice fall damage

Find out how to report suspected ice fall damage

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Get help relocating

Find out about our home relocation assistance scheme