Skip to Content

We understand that aircraft noise can sometimes be disruptive. Here are some actions you can take, such as exploring how your community is overflown, applying for assistance with home insulation or submitting an enquiry or complaint. For further information, please contact our Community Relations team on Freephone 0800 344 844.

For vortex queries please phone our Helpdesk during office hours on 0800 344 844. Heathrow also operates a 24-hour emergency service. If you suspect that your house has been struck and you need an assessment of your home, you should report the damage to us as soon as possible on 07939 091669.

your-area.JPG

Your area

Discover how your community is overflown with our suite of online tools

heathrow_quieter_promo.jpg

Quieter Neighbourhood Support

Our package of support to improve the wellbeing of those in areas most affected by noise

Make a complaint promo.jpg

Contact us about noise

How to make a complaint or enquiry about aircraft noise

XCHE30372d 1296x810.jpg

Report vortex damage

Find out what to do if you suspect your roof has been damaged by a vortex strike

Vortex promo.jpg

Report ice fall damage

Find out how to report suspected ice fall damage

Community Scheme promo.jpg

Get help relocating

Find out about our home relocation assistance scheme