Rail disruption - 30 September & 1, 4, 6 October 2023

Due to planned engineering works and industrial action, there will be disruption to rail and London Underground services between Heathrow and Central London between Saturday 30 September and Friday 6 October 2023.


Over this period, there will be disruption to Heathrow Express and Piccadilly line services. The Elizabeth line will be operating as normal, and inter-terminal transfer services between all terminals will also be completed by these services.


Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

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ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.


The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.


The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.


The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.


Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

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Heathrow: Britain’s Busiest Airport is back on ITV 1 this evening (8pm 19th August), for the sixth year running, showcasing what a typical day at the UK’s hub airport was like before COVID-19 struck.

The 12-part series, narrated by British icon and travel-enthusiast, Joanna Lumley, follows a variety of colleagues working across Heathrow as they handle a range of daily challenges – from preventing bird strikes and preparing for bad weather, to helping passengers through security and making sure planes depart on time.

Fans of the show will recognise favourite faces from previous series years, including MET Police duo, Terry and Dave, as well as Estefania making people laugh in Security, airside’s Ian and Hugh keeping the airfield running smoothly, and Passenger Experience Manager Demi, who continues to go above and beyond in his quest to help passengers.     

There are plenty of new stars too, providing entertaining insight into the busy and varied days of the people that keep Heathrow running, from Mo in the Engineering team, showing his baggage toppler invention, to on- airport Border Force dog, Jess and Passenger Experience Managers Lily and Lee. 

"The series really does reveal how much work goes in to keeping the airport running, especially important as we all look to recover from the pandemic."

Joanna Lumley , Narrator

Heathrow: Britain's Busiest Airport - Series 6


Narrator Joanna Lumley said, “I’ve found it fascinating to see behind-the-scenes of Heathrow, Britain’s busiest airport. The series really does reveal how much work goes in to keeping the airport running, especially important as we all look to recover from the pandemic. I can’t wait to fly again and meet all the lovely colleagues who’ve featured in the show.”

Filming for this series came to an earlier than expected end in March, due to the coronavirus lockdown, however, the 22-strong crew captured almost 500 hours of footage across the airport. 

Airfield Operations Officer, Ian Hawkins said, “Filming the series again was fantastic – the crew and I have a great rapport having worked together a few times now, and we had a lot of fun capturing some of the more entertaining moments out on the airfield. Of course, filming took place before COVID-19 struck so it’s interesting to look back on that time in the new series.”

What’s changed?

Whilst much of the programme will be familiar, visits to Heathrow may now look a little different as we’ve implemented new health and safety measures to ensure both passengers and colleagues feel as safe as possible at the airport.

These include:

  • UV cleaning robots and anti-viral disinfecting wraps
  • A team of 100 hygiene-technicians carrying out enhanced cleaning
  • Fly Safe Pit Stops, where passengers can pick up face masks, anti-viral wipes and hand sanitiser free of charge
  • Perspex barriers at check-in, security and in some retailers
  • Compulsory face coverings
  • One-way systems where necessary
  • Touchless services available on Heathrow and airline apps

We look forward to welcoming you back, and in the meantime, get your prime-time TV viewing spot ready for 8pm on Wednesday evenings to see Heathrow at work. Or join in the conversation on social media with #BritainsBusiestAirport.

UV Robot