Rail disruption - 4 & 8 October 2023

Due to planned industrial action and engineering works, there will be disruption to rail and London Underground services between Heathrow and Central London on Wednesday 4 and Sunday 8 October 2023.


Over this period, there will be disruption to Heathrow Express and Elizabeth line services


Please note, the London Underground (Tube) strikes that would have affected the Piccadilly line on Wednesday 4 and Friday 6 October 2023 have now been suspended, and the Piccadilly line will be running as normal throughout this period. 


Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

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ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.


The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.


The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.


The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.


Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

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Our pedal potential

We are making great strides at Heathrow to ensure that cycling or walking to and from work is not only really easy and safe, but also desirable and rewarding. From our dedicated Cycle Hub and Cycling Partnership, to our Cycle Champions and training schemes, Heathrow's ambition is to make you feel sufficiently supported to get from door to desk on a bike or on foot and feel the benefits of having a reliable journey time and some exercise on your way to work.



Travelling to the Central Terminal Area (CTA)

Due to the current closure of the tunnel side bores, cycling to the CTA is not possible. However, there are some free alternatives:

  • Park at PEx colleague car park (Eastern Perimeter Road) where secure cycle lockers have been installed in the south west quadrant (please access via the pedestrian/cycle gate by the roundabout). Free buses take colleagues to terminals 2 and 3 every six minutes at peak times (04:00 - 07:00, 12:30 - 15:00, 20:30 - 23:00). Outside of these times there is a bus every 10 minutes. Cycle parking is provided in the form of individual lockers. You will need your own padlock to make the locker secure. Padlocks should not be used when there are no bikes inside.
  • Park your bike at Terminal 5 and use the inter-terminal trains (all free) between approx 05:15 and midnight. The Piccadilly Line operates up to every 10 minutes and the Heathrow Express operates every 15 minutes. Elizabeth line also operates in the evenings and at weekends, every 30 minutes.
  • If you have a folding bike you can take it with you on any of the trains mentioned above.
  • Non-folding bikes can be taken on Heathrow Express and Elizabeth line services outside of peak hours. 

We will be providing direct cycle access in to the CTA when the construction work on the main tunnel is complete. We expect to open that access in the first quarter of 2024. 

Your discounts and rewards

Get 50% off a spring cycling package* with the Heathrow Cycle Hub

*Terms and conditions apply. Discounts only available to Heathrow ID holders.

Cycle to work


Cycling to work scheme offers huge discounts on bike and equipment purchases

Money off cycling hub

Heathrow Cycling Hub

10% off all purchases made at the Heathrow Cycling Hub

Bike servicing


Free bike servicing on up to three registered bikes a the Heathrow Cycle Hub.

Why is this the Way2Go?

  • Reliable

    Cycling and walking are practical solutions to beating the traffic. Spend less time hunting for car park spaces, and more time getting to where you need to go. Cycling provides freedom and convenience which makes it as fast, or faster than driving for many commutes.

  • Cost-effective

    Pedal power & walking is free. Incorporating cycling or walking into your commute can significantly reduce your monthly & yearly transport costs, especially with your discounted Heathrow Cycle Hub services which help take the cost out of buying & maintaining your bike.

  • Active

    The benefits associated with swapping driving for cycling or walking are endless. Daily exercise can be transformative for physical & mental health. Low-impact yet stimulating, it's an easy way to add exercise to your day, helping you to stay fit & mentally sharp.

Nick Pownall
"I've transitioned from a diehard driver to a regular cyclist and car-share advocate! My commute now forms part of my daily dose of exercise and I have total peace of mind that I can get home in time to do the school run!"

Nicholas Pownall , Senior Project Engineer


Around 30,000 employees live within a 30-40 minute cycle ride of the airport.

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How you can get involved

The Heathrow Cycle Hub is your one-stop-shop for everything you need to make cycling to work safe, easy and cost-effective. Conveniently located in the Heathrow Academy on Newall Road, the Hub is the first and only dedicated on-site bike shop at an airport in the UK, and is home to cycling experts who are on hand to help and support you with all cycling needs.

Heathrow Cycle Hub membership is free, and grants you access to a number of benefits, including discounted bikes and cycling equipment, and access to a fully equipped workshop at reduced rates.

  • Your choice of discounted bikes and equipment comes with a Heathrow Cycle Hub membership. Receive a 10% discount on all purchases including bikes, helmets, and other accessories available at the Hub.
  • The Hub's reduced servicing rates ensure that you’re not bearing the cost of making a change and cycling to work. As a Hub member, you have access to free bike servicing on up to three registered bikes. Carried out by our in-store experts, your bike will be in safe hands and you will recieve free labour up to a value of £50. If you purchase a bike from the Cycle Hub, a free cycle fitting will also be offered to make sure you're set up with a perfectly-fitting bike. An easy drop-off and collection system is operated to ensure you can make the most of the servicing available - simply agree a drop-off and collection time with the Cycle Hub, and even benefit from a same-day turnaround.
  • Free advice and guidance on all things cycling is available to you as a Heathrow Cycling Hub member. To make sure all of our current and future cyclists feel supported and knowledgeable, our cycling experts from Runway Cycling are on hand to help. Ask questions about which bike is best suited to you and your commute, or where you can store your bike on our campus. From the most basic requests, to those only true cycling gurus would know, our experts have you covered.
  • The Runway Cycling team can also give you advice about buying a bike and accessories through your company's Cycle to Work Scheme
Heathrow Academy, Newall Road, Hounslow, Middlesex, TW6 2AP

Opening times
08:00 – 18:00 Mondays
08:00 – 18:00 Tuesdays
08:00 – 18:00 Wednesdays
08:00 – 20:00 Thursdays
08:00 - 18:00 Fridays
10:00 - 14:00 Saturdays
Closed on Sundays and Public Holidays

Phone: 020 8990 9720
Email: info@runwaycycling.com
Website: www.runwaycycling.com


The Cycle to Work initiative is an employee benefit that saves you up to 42% on the cost of purchasing a bike and accessories. You will pay nothing upfront and the payments are taken tax efficiently from your salary over a period of time.

Contact our Heathrow Cycle Hub to find out how you can sign up and choose the right bike for you.

Telephone number: 020 8990 9720
Email: info@runwaycycling

The Colleague Travel team is available to support the cyclists, and future cyclists, of Heathrow to improve the cycling experience. We are your point of contact for any cycling-related queries and to help support Heathrow’s cycling community.

We will link you with locally available cycling initiatives, such as training schemes and dedicated cycling events.

  • Free cycle training is offered by local boroughs whom we will put you in contact with. You will learn to manoeuvre your bike confidently, correct positioning on the road, crossing junctions safely, anticipating hazards, route planning and other techniques to support your commute.
  • We will also ensure you know about regular local events throughout the year. These are advertised through a wide range of channels, ranging from direct email, newsletters, Yammer, Strava and at the Cycle Hub.

Events held in the past:

  • Road Safety Week - an autumn event held at multiple locations across the airport
  • Bike Week (Commuter Week) - four summer events were held with about 1,500 colleagues attending. Stalls by Green Commute Initiative, Runway Cycling and Metropolitan Police/Bike Register.
  • Commuter Challenge - cycling accessories were offered as prizes and we raised the membership of Strava group to 150!
Cycle champions

Our cycle champions are central to the Heathrow cycling community and act as ambassadors for active travel. Champion duties include relaying messages from the Colleague Travel team, giving feedback and forwarding on any issues identified, as well as occasionally supporting during events which take place throughout the year. Our cycle champions also receive training and ad-hoc support for their work They truly keep the pedals turning at Heathrow, representing the community and helping Heathrow become a great cycling airport! Anyone can be a cycling champion. Inspired? Get in touch to find out more.

For more information about cycle training, or how to become a Heathrow cycling champion get in touch with the Colleague Travel team

There are several apps and online tools which are are great for tracking and planning your cycle journey. CycleStreets is a great journey planner. Simply tell it where you're cycling from and to, select what kind of route you would like and let it show you the best way. It also lets you know how much CO2 you've saved. Hint: you can change the base map used on CycleStreets to one you’re most familiar with.

Other apps that are popular for route planning are:

  • Google Maps: Find a cycling route on a familar platform. Hint: sitch on the Cycling option in the Map Details section to see routes in your chosen area; select Cycling as your mode of transport when you enter your departure and destination points.
  • You can easliy find other riders' saved routes and follow them on Ride with GPS, plus record and share your own.
  • Bike Map is very similar to Ride with GPS.

Heathrow has its own dedicated Strava group, for those who cycle to, from and around Heathrow. Ideal for organising group rides, or enjoying a bit of friendly competition.

The following are also worth trying out - all are available via the App Store:

20,000 Heathrow colleagues across the airport live within 3 miles of the airport making walking a potential opportunity for a reliable, healthy and cost-effective commute. Many of us also live within walking distance of a bus, tube or rail station, which means incorporating a short walk into your daily commute could be very easy to do.

Starting and ending your day with a short walk can provide great benefits physically and mentally. Wake your body up for the day, or decompress after work, and feel the health benefits of walking regularly.

In fact, regular walking can be pretty transformative. A recent London School of Economics study shows that walking regularly is the best thing you can do to maintain a healthy weight. Participants who walked briskly for 30 minutes a day were found to have a lower Body Mass Index (BMI) than those who didn't.

Believe it or not, our most recent survey data shows that around 2,400 Heathrow colleagues live within a reasonable 2 km walking distance from the airport - around a half-hour walk!

It's cheap, it's good for the environment and it's certainly good for you. Why not see whether you could be walking to your closest station, bus stop, or even the airport itself?

Other ways to get involved

Man working

Airport Community App

If you work at Heathrow Airport, the best way to keep up to date on all communications is using the Community App.

Keep up-to-date with airport messages, disruption information, flight information, public transport, close call reporting and discount and offers for colleagues.

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