Rail disruption - 4 & 8 October 2023

Due to planned industrial action and engineering works, there will be disruption to rail and London Underground services between Heathrow and Central London on Wednesday 4 and Sunday 8 October 2023.


Over this period, there will be disruption to Heathrow Express and Elizabeth line services


Please note, the London Underground (Tube) strikes that would have affected the Piccadilly line on Wednesday 4 and Friday 6 October 2023 have now been suspended, and the Piccadilly line will be running as normal throughout this period. 


Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

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ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.


The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.


The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.


The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.


Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

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Diversity & inclusion

Diversity and Inclusion Heathrow

Our diversity is our strength

Day in and day out, we welcome passengers and colleagues with unique backgrounds, experiences and perspectives from around the world. The same goes for our community of colleagues. Our diversity is a major part of who we are. It makes us stronger and helps us respond to the needs of our colleagues and passengers.  ​

When you join Heathrow, you join an organisation that believes in bridging the gaps between us. We believe in a safe and inclusive culture where everyone feels welcome and together, we celebrate the diversity that each member of Heathrow brings. 

We are committed to creating a ‘great place to work’ by being a truly inclusive organisation that by 2030, represents the diversity of the local community at every level. We have made some excellent progress to date however there is more to do. We publish Gender and Ethnicity Pay Gap Reports and promote inclusive decision making.​

We continuously work to strengthen our capability and amplify the voice of the colleague so that Heathrow is place where openness, honesty, challenge and innovation are encouraged and valued.  We have four diversity networks, focused on gender equality, LGBTQ+, disability and culture and ethnicity; we’re proud of their achievements and excited about their future plans.

Heahrow Inclusive network logos

We’re proud to be recognised as a Disability Confident Leader. We’ve actively taken steps to remove physical barriers and ensure all information is provided in easily accessible formats. You'll notice the Sunflower lanyard on-site, a subtle but visible sign to let others know that the wearer may require some extra help, time or assistance.


As an equal opportunities employer, we encourage applications from all. At the recruitment stage, we’ve assembled a wide panel of interviewers from different backgrounds, people who are trained to take hidden disabilities such as autism, anxiety or depression, plus learning difficulties caused by ADHD and dyslexia, into account. In partnership with the Disability Confident Scheme, we also guarantee an interview to any candidate with a disability who meets the minimum criteria for that role.