Face coverings remain mandatory at Heathrow

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

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  • Access documentation

    HAL Network Statement 2022 (1MB PDF)
    HAL Network Statement 2023 (1MB PDF)
    An overview of the infrastructure assets and how access can be applied for and is subsequently allocated. It also includes principles of the charging regime to be employed.

    HAL Price List (1MB)
    A price list that outlines the applicable Track and Station Access Charges for HAL infrastructure, as updated from time to time.

    HAL Network Code (1.62MB PDF)
    A set of rules which is incorporated into, and therefore forms part of, each bilateral access contract between HAL and holders of rights of access to the track owned by HAL.


    Supporting template documents

    Includes standard track access agreement, standard station access agreement and station access conditions.

    To support the commitments contained within the Network Code and Network Statement, please find links below to relevant documentation:


    Get in touch

    All queries, applications and change/access requests should be directed to rail@heathrow.com. For access requests, please include details of the request and review the technical specification document (see link above) to ensure compliance with HAL infrastructure before application.


    Supporting information

    In addition, please use the following links for industry documentation referenced in the Heathrow rail regulation documents:

    Delay Attribution Guide
    Performance Data Accuracy Code