Getting ready for TfL Rail – stations and ticket changes.
Changes are being made to stations and train tickets as we prepare to welcome TFL Rail from 20 May 2018 which will replace Heathrow Connect services.
Heathrow stations are joining the National Rail and TFL network which will offer customers a seamless journey to or from any UK mainline or TfL station.
This also means changes to Heathrow Express tickets:
- Return tickets can only be used once in each direction of travel, with the outbound journey valid only on the date shown
- The newly installed ticket barriers will be switched on and Heathrow Express customers will have to scan their mobile or paper ticket when they arrive or depart from the airport
- Morning peak times will change to 06:30 - 09:30 to align with TFL while evening peak times will remain 16:00 – 19:00
All colleagues who purchase a Heathrow Express or Carnet ticket in advance will save up to 75%.
As TfL Rail replaces Heathrow Connect services on 20 May the following changes will be implemented:
- The newly installed gates at Heathrow Airport will be switched on and will accept National Rail tickets, contactless payment, Oyster and zone 6 travelcards for travel on TfL Rail services only
- All colleagues will continue to save up to 75% off TfL Rail tickets between Heathrow and Paddington at least until the end of 2019. Tickets must be purchased from any TfL Rail ticket office between Paddington and Hayes and Harlington only, please note that discounted TfL Rail tickets won’t be sold at Heathrow stations.
- Discount doesn’t apply for contactless or Oyster payment
- A 75% colleague discount is also available between Reading and Heathrow by purchasing in advance of travel at one of the GWR ticket offices on the route
- Colleague discount can be claimed on a weekly, monthly or annual by purchasing in advance and providing proof of your home address, a passport sized photograph and an airport ID at the relevant GWR or TfL Rail ticket office
- TfL standard peak times will apply Monday to Friday (not on public holidays or at the weekend) between 06:30 and 09:30, and between 16:00 and 19:00
From 20 May, travel between terminals on Inter Terminal Transfer (ITT) services will remain free and will be accessed via Oyster, Contactless payment or paper tickets from dedicated ticket machines.
With the 75% discount a single PAYG fare in peak hours between Heathrow and Paddington could cost as little as £2.55 or from Ealing Broadway £1.83 for all colleagues who purchase a ticket in advance using their airport ID.
Colleagues who currently own a Heathrow Connect yearly, monthly or weekly ticket valid beyond 20 May can continue using it on TfL Rail services between Heathrow and Paddington.
The Elizabeth line Tube map (2MB PDF)