Face coverings remain mandatory at Heathrow

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

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  • Awards

    We are proud to be an award-winning airport.

    2019

    • World's Top Airport Terminal for Terminal 5 – Skytrax World Airport Awards
    • Most Valuable Airport Brand – Brand Finance at their Global Forum
    • Best e/M Commerce for Heathrow Boutique website – Moodie Davitt Report

     

     

    2018

    • World's Top Airport Terminal for Terminal 2 – Skytrax World Airport Awards
    • World's Best Airport Shopping – Skytrax World Airport Awards
    • Best Airport in Western Europe – Skytrax World Airport Awards
    • Travel Brand of the Year – Travel Marketing Awards
    • Best TV Advertising for 'It's a Wonderful Flight'  – Travel Marketing Awards
    • Integrated Campaign of the Year – Travel Marketing Awards

     

     

    2017

    • Best New Advertiser for 'Coming Home for Christmas' video – British Arrow Awards
    • Best Animation, Best FX/CGI and Best Use of Music for ‘Coming Home for Christmas’ – The Advertising Creative Circle of Great Britain (three Gold awards)
    • Best Airport in Western Europe – Skytrax World Airport Awards
    • World's Best Airport for Shopping – Skytrax World Airport Awards
    • Best Airport in Europe, over 40 million passengers – ACI Europe Awards

     

     

    2016

    • Airport Operator of the Year – Frontier Awards
    • Marketing Campaign of the Year – Frontier Awards
    • Favourite Airport – Condé Nast Readers' Travel Awards
    • Best Airport in Western Europe – Skytrax World Airport Awards
    • World's Best Airport for Shopping – Skytrax World Airport Awards
    • Terminal 5 – World's Best Airport Terminal – Skytrax World Airport Awards
    • Airport Operator of the Year – BVRLA (trade body for the vehicle rental and leasing sector)
    • Best Airport in Europe, over 40 million passengers – ACI Europe Awards