Awards

We are proud to be an award-winning airport.

2019

World's Top Airport Terminal for Terminal 5 – Skytrax World Airport Awards
Most Valuable Airport Brand – Brand Finance at their Global Forum
Best e/M Commerce for Heathrow Boutique website – Moodie Davitt Report

2018

World's Top Airport Terminal for Terminal 2 – Skytrax World Airport Awards
World's Best Airport Shopping – Skytrax World Airport Awards
Best Airport in Western Europe – Skytrax World Airport Awards
Travel Brand of the Year – Travel Marketing Awards
Best TV Advertising for 'It's a Wonderful Flight' – Travel Marketing Awards
Integrated Campaign of the Year – Travel Marketing Awards

2017

Best New Advertiser for 'Coming Home for Christmas' video – British Arrow Awards
Best Animation, Best FX/CGI and Best Use of Music for ‘Coming Home for Christmas’ – The Advertising Creative Circle of Great Britain (three Gold awards)
Best Airport in Western Europe – Skytrax World Airport Awards
World's Best Airport for Shopping – Skytrax World Airport Awards
Best Airport in Europe, over 40 million passengers – ACI Europe Awards

2016

Airport Operator of the Year – Frontier Awards
Marketing Campaign of the Year – Frontier Awards
Favourite Airport – Condé Nast Readers' Travel Awards
Best Airport in Western Europe – Skytrax World Airport Awards
World's Best Airport for Shopping – Skytrax World Airport Awards
Terminal 5 – World's Best Airport Terminal – Skytrax World Airport Awards
Airport Operator of the Year – BVRLA (trade body for the vehicle rental and leasing sector)
Best Airport in Europe, over 40 million passengers – ACI Europe Awards