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  • About our team

    At Heathrow, we’re passionate about ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport.

    The Solutions team encompasses project management, process improvement, business change, technology, cyber defence and procurement. It’s a collaborative environment that brings together the people with the skills to deliver diverse, prestigious and often large-scale projects from start to finish.

    Whether working on the technology at the bedrock of our organisation, the commercial agreements that our operation relies on, or the infrastructure that we’re transforming every day, it’s an exciting place to be because the scale of what we do is vast.

    Solutions work with all areas of Heathrow; our breadth is wide, and we continue to develop our relationships across the airport to ensure we are the best airport in the world.

    Role examples​

    • Executive Director ​
    • Head of Building Control ​
    • Project Manager ​
    • Product Development Lead ​
    • Process Improvement Manager ​
    • Supply Chain Manager​
    • Technology Delivery Lead ​
    • Cyber Security Awareness Manager ​
    • Business Change Manager ​
    • Contract Manager ​
    • Pricing Manager

    Skill areas​

    • Project management to reach a solution and work to timescales and targets​
    • Continuous improvement to drive efficiency and make business improvements​
    • Understanding and assessment of the root causes of operational issues to design solutions​
    • Transformative – technology or infrastructure-based solutions​
    • External and internal stakeholders – Heathrow functions, external contractors, airlines, CAA​
    • Analytical – data management and ability to pull out key points
    • Excellent attention to detail
    • Strong technical and interpersonal skills