Rail engineering works: 15 & 16 November

Due to planned engineering works, there will be no Heathrow Express or Elizabeth line train services to Heathrow on Saturday 15 and Sunday 16 November 2025.

 

Piccadilly line services from Central London will be running as normal, but these services will be much busier than normal.

 

Please allow for extra time when making journeys on public transport over the weekend.

 

Heathrow Express service information       Transport for London service information      Alternative travel options

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About our team​

Our Services Department is the face of our organisation. Working in our Services team, you will help us make every journey better for our passengers.​

You will need to be friendly, focused and helpful; the kind of person who works hard to keep things flowing smoothly. You will instinctively understand what makes people tick; and be willing to step in without being asked if you see somebody who needs help.

Role examples​

  • Head of Services Terminals ​
  • VIP Duty Manager ​
  • Service Delivery Manager ​
  • Passenger Experience Manager ​
  • Press Office Lead ​
  • Station Team Leader ​
  • VIP Liaison Officer ​
  • Customer Care Manager ​
  • Customer Host​

Skill areas ​

  • Deliver safe, secure, compliant, efficient terminal operations​
  • Continuous improvement of passenger and airport experience​
  • Confident in responding to operational disruption and incidents​
  • External and internal stakeholders- rail, passengers, external suppliers​
  • Operational mindset​
  • Customer service at the heart​
  • Health and safety ​