Travelling to Heathrow over Christmas & New Year

On Christmas Day (Thursday 25 December) and Boxing Day (Friday 26 December), there will be no Heathrow Express or Elizabeth line services operating between Central London and Heathrow.

 

Heathrow Express trains will be running between all terminals, departing every 20 minutes.

 

Additionally, there will be no Piccadilly line services from London to Heathrow on Christmas Day, and a limited service will be running on Boxing Day.

 

Special timetables and Sunday services will be in operation across most public transport over the Christmas and New Year period. We recommend planning your journey and allowing for extra time where necessary.

 

Heathrow Express service information       Transport for London service information      Alternative travel options

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About our team​

Our Services Department is the face of our organisation. Working in our Services team, you will help us make every journey better for our passengers.​

You will need to be friendly, focused and helpful; the kind of person who works hard to keep things flowing smoothly. You will instinctively understand what makes people tick; and be willing to step in without being asked if you see somebody who needs help.

Role examples​

  • Head of Services Terminals ​
  • VIP Duty Manager ​
  • Service Delivery Manager ​
  • Passenger Experience Manager ​
  • Press Office Lead ​
  • Station Team Leader ​
  • VIP Liaison Officer ​
  • Customer Care Manager ​
  • Customer Host​

Skill areas ​

  • Deliver safe, secure, compliant, efficient terminal operations​
  • Continuous improvement of passenger and airport experience​
  • Confident in responding to operational disruption and incidents​
  • External and internal stakeholders- rail, passengers, external suppliers​
  • Operational mindset​
  • Customer service at the heart​
  • Health and safety ​