10 years of the Heathrow Academy

The Heathrow Academy celebrated 10 years of operation this September, with over 2,300 local people having been employed in that time.

The Heathrow Academy was set up as a response to the severe challenges that airport retailers faced in 2004 in recruiting and retaining staff with the appropriate skills.

The creation of the Academy also anticipated the opening of T5 in March 2008 and represented a response to the staff resourcing and skill challenges that the new terminal would present. The main objective was to help concessionaires attract, retain and develop their staff.

Due to the success of the Retail Academy it was decided to look at other sectors that would benefit from a similar model, and in 2011 the Heathrow Academy began training and putting into work candidates across the construction and aviation & logistics sectors.

We’ve put together the below infographic with some of the impressive facts and figures from the Heathrow Academy’s first 10 years. Enjoy!