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Heathrow has announced it is exploring a charge for vehicle access to terminal departure forecourts from Q4 2021 to prevent car led COVID-19 recovery.

Pandemic impacts have forced airport to alter transport plans in wake of 80% drop in passengers and changed travel behavioursRevised surface access targets and Forecourt Access Charge revenue to help ensure environment and business are protected during recovery.

Heathrow has announced it is exploring a proposal to implement a Forecourt Access Charge (FAC) for vehicles in late 2021 to prevent a car led airport recovery from the COVID-19 pandemic.

The charge, expected to be around £5, is part of several revisions to the airport’s surface access plan as a result of the near collapse in passenger numbers and £1.5bn losses incurred in 2020.

COVID-19 has sent shock waves through the aviation sector. As a result, Heathrow has reviewed all its planned investments which were committed when over 80m passengers were using the airport annually.

This review has led to changes which recalibrate the airport’s spending on surface access projects so that environmental impacts will continue to be reduced, whilst the business and colleague jobs are protected during this time with fewer passengers.

Heathrow expects fewer cars on the road due to reduced passenger demand, but concerns around using public transport due to the pandemic present a new challenge moving forward. Responding to this, the FAC will replace plans for a Heathrow Ultra Low Emissions Zone (HULEZ) announced in May 2019, although future emissions reductions schemes could be considered.

The revised plan ensures Heathrow remains able to meet its long-term public transport goals and, other measures, including HULEZ, can still be implemented if needed.

Revenue raised through the FAC will be used to offset airport costs, including future sustainable transport investments, as well as lowering the charges for passengers.

Consultation has begun with stakeholders around the details of Heathrow’s new proposal, including how the FAC will be administered, with details expected to be finalised in 2021.

The Forecourt Access Charge will apply to all vehicles entering the forecourts of Heathrow’s terminals, although some exceptions will apply such as blue badge holders and emergency vehicles. The full list of exemptions has yet to be finalised.

Passengers already have the alternative option of being dropped off in our long stay car parks today and travelling to terminals via a free shuttle bus. 

Heathrow Director of Surface Access Tony Caccavone said:
The impacts of the COVID-19 pandemic have been severe, especially on the aviation industry with Heathrow passenger numbers down over 80% and the business losing £5m a day. These changes will help us to protect the business financially and save jobs in the short term, whilst also allowing us to stay on track for our long-term goals of providing safe, sustainable and affordable transport options into the future.”

Background information:

  • Similar access charges are already in place at 8 out of the 10 largest UK airports including Manchester, Stansted and Birmingham. In addition, Gatwick Airport have recently announced plans to implement a similar charge.
  • Further details on how the scheme will be implemented and consulted on will be finalised as the project progresses.
  • This charge is replacing our previously announced plans for a Heathrow Ultra Low Emissions Zone in the short term. In the long-term, however, this scheme does not preclude future emissions based incentivisation.
  • Revisions to our short-term surface access targets are still being finalized.


The charges are designed to incentivise shift onto public transport for as many airport passengers as possible. Those passengers who are reliant on vehicular access and do not qualify for discounts or exemptions will have the alternative option of a free drop off at the terminal long stay car park, from which they can catch the bus to the terminal. 

A colleague strategy will be developed in conjunction with unions, colleague reps and Team Heathrow over the coming months and consulted on in advance of FAC's implementation.

Aside from this, we continue to look at ways to reduce and manage colleague car travel across our business including how we can better manage parking space allocation, reduce car journeys, and continue to offer incentives and reward to all colleagues who take part.