Skip to Content
Saved Flights

Your Saved Flights

No Saved Flights

  • The Executive Committee develops and recommends to the Board, medium and long-term business development strategies. They ensure the delivery of agreed strategies by providing guidance, approvals, governance and monitoring.

    John Holland-Kaye, Chief Executive Officer

    John was appointed CEO with effect from 1 July 2014. He joined the company as Commercial Director in May 2009. From November 2012, John was Development Director and was responsible for delivering the £1 billion annual investment in transforming Heathrow, including the new Terminal 2: The Queen’s Terminal, which opened on 4 June 2014.

    He was previously Divisional CEO with Taylor Wimpey PLC, having held a number of positions including Operations Director of Taylor Woodrow Developments and Commercial Director of Taylor Woodrow Inc. Prior to that, John was Managing Director, National Sales Division, of Bass Brewers, and has also worked as a strategy consultant with LEK Consulting for a number of high-profile businesses.

    Ross Baker, Chief Commercial Officer

    Ross was appointed Chief Commercial Officer in January 2017. Previously he was Heathrow’s Director of Operations and before that, Director of Strategy. Prior to joining Heathrow in 2011, Ross held a mix of advisory and aviation industry roles. At Bain & Company he advised on a mix of strategic, commercial and operational engagements. Prior to Bain, Ross spent a decade with British Airways where he held a range of operational and commercial management roles, in the UK and overseas.

    Javier Echave, Chief Financial Officer

    Javier was appointed as Chief Financial Officer in November 2016. He joined Heathrow in January 2008 and was closely involved in establishing the current capital structure and positioning Heathrow as a strong credit in the financial markets. Over a four-year period up to 2016, as Finance Director for Operations and Performance, Javier played a key role in the delivery of a cost efficiency programme and in ensuring a rigorous appraisal of a multi-billion capital investment plan.

    Chris Garton, Chief Solutions Officer

    Chris was appointed as Heathrow’s Chief Solutions Officer in April 2020. Prior to this, Chris was Chief Operations Officer at Heathrow and before that, held the equivalent role at Dubai Airport, where he played a key role in growing the annual number of passengers over a nine-year period. His most recent role was Director of Asset Management with Associated British Ports and during his career, Chris has also held a number of positions in engineering and change management at Gatwick Airport, Ineos and ICI. He has a first-class degree in Engineering from London’s Imperial College.

    Emma Gilthorpe, Chief Operating Officer

    Emma became COO in March 2020. Emma has led a wide variety of teams since joining Heathrow in September 2009. Initially as Regulatory Director she has also led the Strategy, Sustainability and Capital Project delivery teams. Most recently Emma established and led Heathrow’s Expansion Programme which created and campaigned for a sustainable and affordable 30 year masterplan. Emma previously worked in the telecommunications sector as BT plc's Group Director of Industry Policy and Regulation. Her career has been built in the regulated infrastructure sector, both listed and private and as the incumbent and competitor. Emma is an independent non-executive at Signature Aviation plc and is a qualified barrister.

    Carol Hui, Chief of Staff and General Counsel

    Carol was appointed Chief of Staff from 1 January 2017. She is responsible for legal affairs, business assurance, external and internal communications, sustainability and environment. She joined Heathrow in March 2009 as General Counsel. Previously, Carol has held senior board and executive positions in a number of major infrastructure businesses including British Gas and was a solicitor at City law firm, Slaughter and May. She has received numerous awards in her career including from the Financial Times, International Law Office, The Lawyer and Legal 500.

    Andrew Macmillan, Chief Strategy Officer

    Andrew was appointed Chief Strategy Officer in January 2017. He is responsible for company strategy, forecasting, regulation and corporate process improvement. He joined Heathrow in October 2009 and has worked in strategy, operational and regulatory roles including leading submissions to the Airports Commission. He is a non-executive trustee of the BAA Pension Fund. Prior to Heathrow he was with McKinsey and Company based in London and Tokyo working on infrastructure, logistics and organisational transformation and mergers in Europe, the Middle East and Asia.

    Paula Stannett, Chief People Officer

    Paula was appointed to HR Director in January 2013. She has worked at Heathrow for 13 years, most recently as HR Director for our Airports Division and Support Services and previously as programme lead for Heathrow's Winter Resilience. Paula has a strong record of engaging staff to successfully put in place organisational change and improvement.