Rail engineering works: 15 & 16 November
Everyone's favourite passengers, Doris and Edward, the Heathrow Bears are back from hibernation.
Edward is a seasoned traveller. That’s why he always pre-books his favourite Pod Parking online before he travels. With Heathrow’s unique, driverless Pods, Doris and Edward glide from the Pod car park to Terminal 5 in as little as six minutes. No stress, no fuss-just paws-itively smooth travel.
Doris is always one step ahead on her travels - that’s why she always uses the Heathrow app. It keeps her in the know with live flight updates, bag drop info, gate changes, and even security wait times. She can pre-order Edward's favourite shortbread, pick up gifts for their grand-cubs and earn rewards. Be like Doris: download the app and travel smarter (and snugglier).
Edward’s a bear who likes to keep things simple. That’s why he always uses the self-service bag drop to check in his luggage. With his travel documents in paw, he heads straight to the kiosks, drops his bag, and breezes off to security. Quick and simple - just how he likes to travel.
Doris is a bear who likes to be prepared. That’s why she uses Heathrow’s Reserve & Collect service. Before she even leaves home, she’s already picked out her favourite treats and treasures online. When she arrives at the airport, they’re waiting for her - neatly packed and ready to collect. No rushing, no rummaging, just bear-y smooth shopping, the Doris way.
From a forgotten hat to a lifelong love story, discover how Doris and Edward’s journey began right here at Heathrow.
