UK Customs processes | Heathrow
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UK Customs

Customs exit, Terminal 2

You'll pass UK Customs after baggage reclaim, before you enter the public arrivals area.

Which Customs exit?

Arriving from an EU country

  • If your journey started in a European Union (EU) country and you have nothing to declare, use the blue exit.
  • If you have goods to declare, go to the red Customs point.

Arriving from outside the EU

If your journey began in a country outside the European Union, go to the red Customs point if you have goods to declare or use the green exit if you don't.

Travelling with €10,000 or more?

If you're travelling with more than €10,000 (or equivalent in other currencies or assets) it must be declared to Customs before you enter or leave the EU.

Channel Islands arrivals

Although you are not subject to passport control, you will need to pass through HM Customs after collecting your baggage.

Connecting passengers

If you're transferring through Heathrow to a connecting flight you may be able to have your baggage tagged through to your final destination. You will still need to declare any items in your hand baggage which are liable for duty. For more information please visit the HM Revenue & Customs website.

Customs allowances

For information about bringing goods into the UK, visit the HM Revenue & Customs website or call 0845 010 9000.

Travel advice

To ensure a safe, quick journey through the airport, please note the following:

  • Never carry anything into the UK for somebody else.
  • Never bring prohibited goods into the UK. If in doubt ask at the Customs enquiry point.
  • If you are unsure about your duty/tax-free entitlement, go to the Customs enquiry point.
  • If you are connecting from an international flight to another international flight you will not need to clear Customs.
  • If you are connecting from an international flight to a UK flight you must clear Customs and Immigration.

Customs allowances

Chanel No 5 perfume bottles

Find out what you can bring into the UK (or any other country).

Customs allowances

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