You are here:

British Airways

British Airways aircraft taking off at London Heathrow Airport

British Airways was created in 1973 when BOAC and BEA merged to form a single airline. In 1987 it became a private company. In 2011, British Airways merged with Iberia to become part of the International Airlines Group.

Contact information

Telephone numbers

Reservation: 0844 493 0787 Customer service: 0844 493 0787 Special assistance: 0844 493 0787

Web

britishairways.com Social links

Facilities at Heathrow

Which terminal?

This airline operates from Terminal 3 and Terminal 5

Find your terminal

Lounges

Airline lounges are invitation-only – please check entry rules with your airline. The following information is provided as a service to passengers and may be subject to change.

Terminal 3

Galleries First and Galleries Club lounges

Departures, after security

Follow signs to Lounge F

Find Galleries Lounges on map

Arrivals Lounge (American Airlines)

Arrivals, public area

Turn right at arrivals exit and take lift to first floor

Find Arrivals Lounge on map

Terminal 5 departures

Galleries Club Lounges

Departures, after security

At either end of the main terminal buidling,and in satellite Terminal 5B

Find Galleries Lounges on map

Galleries First Lounge

Departures, after security

At the south end of the main terminal building

Find Galleries First Lounge on map

Terminal 5 arrivals

British Airways Arrivals Lounge

Arrivals, public area

On entering the main arrivals hall, take the closest lift or escalator to the first floor.

Find Arrivals Lounge on map

Flight information

Flight numbers begin with IATA code BA.

Alliance membership

This airline is a member of the Oneworld allianceOneworld alliance.

Back to top

Destinations served from Heathrow