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Medical help and emergencies

Emergency treatment

If you require emergency medical treatment, use any internal telephone to dial 222. The operator can make sure an ambulance is quickly sent to the right part of the airport. If you need help finding a telephone, please ask a member of airport staff.

Directions for ambulances to D'Albiac House Medical Centre

Enter Heathrow via the main tunnel and stay in the near side lane. On exiting the tunnel, bear left into Chard Road and follow the one-way system left into Calshot Road. Cross over the tunnel and bear right into Calshot Way - ambulances report beneath the canopy.


Boots the Chemist has branches in all terminals at Heathrow, before and after security, where over-the-counter medicines and treatments can be bought.The branches before security in Terminal 5 also dispense prescriptions – please check your medication is available by calling +44 (0)20 8897 2629 in advance.

Airport parking

Book with official Heathrow parking