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Media download kiosk

EntertainMe in Terminal 5, Heathrow

What is the service?

Heathrow will be trialling a new media download service called EntertainMe in Terminal 5 Heathrow in May 2016. The service will run on two kiosks located at gates A6 and 7 at T5A departures.

The service is targeted at short haul passengers who will not have access to on board entertainment. The EntertainMe service allows download of digital content before a flight.

Content includes latest Warner Bros films, magazines and newspapers. Films are rentals and have minimum validity. Magazines and newspapers are available until the user deletes them. Content covers English and a number of other languages.

Downloads will be high speed with content being available in minutes.

The trial will only available on iPads and iPhones and contactless payment.

How a passenger uses EntertainMe

  • The kiosk itself has a screen saver and walk through process on how to use the service
  • The passenger
    • Stands in the vicinity of the EntertainMe kiosk
    • Connects to EntertainMe Wi-Fi
    • Downloads the EntertainMe app to your iPhone or iPad
    • On their app they will then
      • Browse the content catalogue
      • Select and add content to basket
      • Confirm basket and confirm order
    • On order confirmation they will receive a confirmation code
    • Passenger returns to the kiosk to pay for their content
    • They will need their boarding pass and contactless card to make payment
    • Once they have paid, their device will confirm payment and content will download automatically. They must be in close vicinity of the media kiosk

Airport parking

Book with official Heathrow parking