ID Centre update - changes to application process
The new ID Gateway online application system is now live as part of our on-going transformation of Heathrow. The new online procedure is where you now submit all of your ID applications and will ensure our compliance and provide you with an improved customer experience.
As an authorised signatory, you should have received your ID Gateway log in. This lets you go online to complete your applications for full ID passes, landside ID passes, re-issue ID passes, unparking ID passes, reporting of lost or stolen ID passes and temporary ID passes.
If you have received your log in details please use the following link to log into ID Gateway and commence your applications: idgateway.co.uk
Not received your log-in?
If you have not yet received your log in details or you are having challenges logging in please contact:firstname.lastname@example.org
If you are a passholder already or a new applicant please contact your Authorised Signatory for support.
Please call 020 8757 0990 or email email@example.com
Template letters for you to use
We have prepared these templates based on our authorised signatory training programme. They meet most, if not all of the circumstances you are likely to meet.
If you wish to vary the content, please ensure that you do not amend the questions the template letters pose to each recipient. These are set out in the direction that we have to ask you to follow.
Please feel free to change certain issues of style or tone and remember that you should use your organisation's letterhead when preparing the letters. All the templates are in Microsoft Word format so they can easily be edited.
For referees, not for the current employer.
- Download Proforma 1 (41KB DOC)
Sponsoring Company reference
For the current or most recent employer.
- Download Proforma 2 (31KB DOC)
Self Employment reference
To verify details when an applicant has been self-employed.
- Download Proforma 3 (41KB DOC)
Employment in Family Business reference
To verify details when an applicant was employed by their own family.
- Download Proforma 4 (46KB DOC)
Employment Agency reference
If your applicant's employment was with an agency.
- Download Proforma 5 (43KB DOC)
JobCentre Plus reference
If your applicant was unemployed.
- Download Proforma 6 (40KB DOC)
If in a family business or self-employed and those businesses are no longer listed.
- Download Proforma 7 (37KB DOC)
References from schools, colleges and universities.
- Download Proforma 8 (40KB DOC)
- Download Proforma 9 (45KB DOC)
Voluntary Sector reference
If an applicant has spent time in the voluntary sector.
- Download Proforma 10 (39KB DOC)
Continuous Employment letters
Authorised Signatory Continuous Employment letter
Authorised Signatory Continuous Employment TUPE letter
Security Interview form
- New Security Interview form (190KB PDF)
Referencing Help Guide
- Referencing Help Guide (918KB PDF)
Form to ask for the release of data
The Data Protection Act provides specific protection against unauthorised disclosure.
- Download Form 11 (140KB PDF)
Vehicle application form
For vehicles that are to be driven airside.
- Download Form 12 (111KB PDF)
- Guidance Note - Vehicle Airside Insurance Requirements - April 2011 (89KB PDF)
Airport ID scheme enquiry form
For companies or organisations which are new to the airport environment or perhaps dealing with a contract for work for the first time. On approval of the request, an application pack will be sent out.
- Download Form 14 (58KB PDF)
Airport ID scheme change of company details
For companies or organisations which need to make changes to their accounts with the airport.
- Download Form 15 (57KB PDF)
Airport ID scheme authorised signatory nomination form
Authorised signatories must be nominated on this form before they can be appointed and receive training.
- Download Form 16 (76KB PDF)
Authorised signatory sample signature form
When appointing signatories we need a sample signature. Please use this form.
- Download Form 17 (144KB PDF)
Authorised signatory leavers form
Please use this form to tell us about authorised signatories who will be leaving your organisation.
- Download Form 18 (23KB PDF)