Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Face coverings remain mandatory at Heathrow

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

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  • Overview

    Venezuela means 'Little Venice' in Spanish, the name given to this northerly country in South America by the early explorers when they found the natives living on the Sinamaica lagoon, in houses built on stilts, close to the present day oil-rich city of Maracaibo.

    The people have a reputation for being welcoming and friendly, although there is a problem with street crime in the larger cities, Caracas in particular. Venezuela has an abundance of natural resources, including one of the biggest oil reserves in the world. The resulting revenues have helped build good infrastructure and encouraged the country's leadership to forge an independent path in international relations, but in many ways Venezuela is still a poor country, wrestling with a number of issues. More specifically, its economy is in freefall, with hyperinflation, power cuts, as well as food and medicine shortages forcing millions to leave the country.

    Outside of its economic issues, Venezuela is blessed with diverse landscapes, from miles of beautiful Caribbean beaches to open plains, towering mountains, tracts of Amazon rainforest and even a small desert. In the southeast, in Bolivar State, the Gran Sabana National Park contains the spectacular Angel Falls, the world's highest waterfall.

    Venezuela's cities are similarly scenic, particularly the capital, Caracas, which sprawls in a long, thin valley flanked by the majestic Avila Mountain. Caracas is lively and green, with a rich cultural life, vibrant nightlife, great restaurants and marvellous modern shopping malls on offer. A favourite excursion in Caracas is to ride the cable car to the summit of the Avila. The popular city of Merida, in the Andes, also has its cable car, and this one takes tourists on a one-hour journey to the highest point in Venezuela, the Pico Bolivar, which reaches more than 16,404ft (5,000m).

    Venezuela has a little bit of everything that Latin America has to offer, with the addition of thousands of miles of Caribbean coastline, and the constantly pleasant temperature that makes it good year-round destination. It is not a well-established tourist destination, but for some intrepid travellers this is part of the appeal of Venezuela.

    Although Venezuela's potential as a tourist destination remains largely untapped, the country is home to some glorious natural attractions and a few cultural gems.

    Top natural attractions in Venezuela include the spectacular Angel Falls, the highest waterfalls in the world, which can be found deep within the jungle of the beautiful Canaima National Park. On the other extreme, balancing out the wet greenery of the rainforest, are the unexpected stretches of golden sand dunes found in the Los Medanos de Coro National Park. Many travellers also choose to explore the lovely coastline and Margarita Island (Isla Margarita) is a particular favourite, with dozens of pristine beaches and a vibrant nightlife.

    Most travellers start their journey in the capital, Caracas, and this old city boasts some tourist attractions, but sadly the urban areas of Venezuela have been hit hard by poverty and have become increasingly dangerous for tourists. This is not to say that the city has nothing to offer, but those sightseeing in Caracas are advised to take precautions against crime. One of the best things to do in Caracas is take a trip on the cable car up the mountain, which earns travellers wonderful views of the city. Caracas also boasts a fun and feisty nightlife.

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    English Pronounciation

    Situated just above the equator, the weather in Venezuela is warm and pleasant all year round. Depending on altitude the country experiences a humid tropical or alpine climate. In most major urban areas, including Caracas, temperatures average between 54°F (12°C) and 77°F (25°C) all year, although it can get significantly hotter. Most of the country experiences a rainy season between May and November, making the dry season (December to April) the best time to visit, though the Angel Falls are most impressive towards the end of the wet season.

    Simon Bolivar International Airport
    Location: The airport is situated 18 miles (29km) north of Caracas.
    Time: Local time is GMT -4.
    Transfer Between Terminals The terminals are connected, however passengers will need to exit and re-enter through security on connections between international and domestic flights.
    Getting to the city: A public bus services the city centre and taxis are available outside the baggage reclaim area. Tickets for taxis must be purchased at the desks available in both arrival halls.
    Car Rental: Car rental companies include Hertz, Avis, and Budget.
    Airport Taxis: Metered taxis are available. Visitors should only make use of those taxi companies that have been approved by the airport.
    Facilities: Terminal facilities include information points, medical services, a post office, currency exchange facilities, a business centre, interfaith chapels, family bathrooms, VIP suites, meeting areas, duty-free shopping, restaurants, and more.
    Parking Short-term and long-term parking is available near both the international and domestic terminal. No over-night stays will be permitted in the short-term parking lot.
    Arturo Michelena International Airport
    Location: The airport is located seven miles (12km) from the Valencia city centre.
    Time: Local time is GMT -4.
    Getting to the city: The airport is connected to Valencia by the Metro service.
    Car Rental: Car rental companies represented at the airport include Europcar.
    Airport Taxis: Taxis are readily available at the airport to transport travellers to their desired location. Fares should be negotiated in advance, as many drivers don't like to run the meter.
    Facilities: Airport facilities are limited.
    Parking The airport offers both short and long-term parking.

    Venezuela's currency is the Bolívar Soberano (VES), which replaced the Bolivar Fuerte (VEF) in August 2018. It is divided into 100 centimos. US dollars are the most favoured foreign currency so it is best to have cash in USD. Foreign currency can be changed at bureau de change offices found in most larger cities and tourist destinations. Some banks will now buy US dollars for bolivares or sell bolivares against a foreign credit card; some major hotels will also swap US dollars for bolivares. Banks are usually open Monday to Friday. Bolivars should be exchanged before exiting Venezuela. There are ATMs in the cities (however some travellers have experienced problems using them), and most credit cards, including MasterCard/Eurocard and Visa, are accepted in major cities. Visitors are also warned that there is a serious problem with credit card fraud and using credit/debit cards will greatly increase trip expenses.


    Spanish is the official language of Venezuela.


    120 volts, 60Hz. American two-pin plugs are generally used.

    Entry Requirements:

    US nationals: United States citizens require a passport valid for six months beyond arrival date and a visa for entry to Venezuela.

    UK nationals: British citizens require a passport valid for six months beyond arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

    CA nationals: Canadian nationals require a passport valid for six months beyond arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

    AU nationals: Australians require a passport valid for six months beyond arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

    ZA nationals: South African citizens require a passport valid for six months beyond arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

    IR nationals: Irish nationals require a passport valid for six months beyond arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

    NZ nationals: New Zealand nationals require a passport valid for six months beyond arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

    Passport/Visa Note:Visa:

    Those entering Venezuela on a visa require a passport valid for at least six months. Tourist Entry Cards are issued free of charge by air carriers allowing for a stay of up to 90 days and are essential for entry into Venezuela. Visitors not holding proof of accomdation could be refused entry. Visitors must have return tickets or tickets for onward travel as well as all documents required for the next destination and sufficient funds. Immigration officials often apply different rules to those stated by travel agents and official sources.

    Travel Health:

    There are no vaccination requirements for Venezuela, but those who plan to travel in areas outside the main cities should consider vaccinations for yellow fever, hepatitis A, and typhoid. Some airlines travelling to Venezuela will insist on a yellow fever certificate before boarding the plane, and travellers are advised to check with their airline before travel. There is a risk of malaria, particularly in jungle areas, but prophylaxis is not necessary for travel to Caracas or the coastal areas. Medical advice should be sought at least three weeks prior to departure. Insect protection measures are vital to avoid both malaria and dengue fever, which is on the increase. Tap water should not be drunk, but bottled drinking water is available. Venezuela's hospitals offer free emergency treatment; however, the private hospitals are better quality, though expensive. Public hospitals suffer from a shortage of basic supplies, as do private hospitals and clinics outside Caracas. Health insurance is essential.


    Tipping is at the discretion of the client and not obligatory. A 10 percent service charge is usually added to restaurant bills, but in budget places tipping is not common. Taxi drivers do not expect tips, but it is customary to give baggage handlers some small change per bag. Tips in Caracas are usually the highest.

    Safety Information:

    The 1,000-mile (1,609km) long border between Venezuela and Colombia is notorious for the risk of violence, kidnapping, smuggling and drug trafficking. Visitors should give the border region a wide berth. Foreign nationals have also been kidnapped for ransom or violently mugged in Caracas and visitors should be alert to this threat in hotels, taxis and, in particular, at the airport. Street crime is high in Caracas and other cities, and foreigners should be particularly cautious at night. Passengers have been robbed at gunpoint by bogus taxi drivers at Caracas airport; it is best not to accept offers of assistance within the arrivals hall, only at the official taxi rank directly outside. Only licensed taxis bearing a clearly identifiable number should be used. Passengers arriving on late flights are particularly vulnerable. Political demonstrations, sometimes with violence and gunfire, occur regularly in Venezuela (many Venezuelans carry guns) and should be avoided. Pickpockets are very active in the city centres, particularly around bus and subway stations. Armed robberies and muggings are on the increase and theft of unattended valuables left on beaches or in cars is common. Obvious displays of wealth, and talking on mobile phones on the street, should be avoided to reduce the risk of crime. The coastal beach resorts are generally trouble free, though visitors should use common sense in ensuring the safety of their person and possessions. There have been recent cases of robberies and assaults after tourists have been drugged - either through spiked drinks or pamphlets impregnated with substances that are handed out on the streets or in shopping centres.

    Local Customs:

    Photography of military installations and the Presidential Palace is prohibited.


    Although the temperature in Venezuela is warm with a high humidity, formal business attire is the norm. People should be addressed as Señor (Mr), Señora (Mrs) and Señorita (Miss) unless otherwise specified. Shaking hands is a customary greeting, and business cards are exchanged on meeting for the first time; it is best to have one side translated into Spanish. Meetings are prompt and generally occur over lunch; evening dinners are generally reserved for socialising. Business hours are 8am to 12pm and 2pm to 6pm Monday to Friday.


    The international country code for Venezuela is +58 and the outgoing code is 00. City/area codes are in use, for example Caracas is (0)212. Wifi isavailable in Caracas and tourist resorts, and free international calls can be made over the internet.

    Duty Free:

    Travellers to Venezuela do not have to pay duty on the following items: 25 cigars and 200 cigarettes; 2 litres of alcohol; and 4 small bottles of perfume. Those travellers arriving from international destinations do not have to pay duty on goods to the value of US$1,000. Prohibited items include flowers, fruits, meat and meat products, plants and birds or parts thereof.

    Venezuela Embassies:

    Embassy of Venezuela, Washington DC, United States: +1 202 647 1444.

    Embassy of Venezuela, London, United Kingdom (also responsible for Ireland): +44 20 7584 4206/7.

    Embassy of Venezuela, Ottawa, Canada: +1 613 235 5151.

    Embassy of Venezuela, Canberra, Australia (also responsible for New Zealand): +61 2 6290 2967.

    Embassy of Venezuela, Pretoria, South Africa: +27 12 346 5747.

    Foreign Embassies in Venezuela :

    United States Embassy, Caracas: +58 212 975 6411.

    British Embassy, Caracas: +58 212 319 5800.

    Canadian Embassy, Caracas: +58 212 600 3000.

    Australian Embassy, Brasilia, Brazil (also responsible for Venezuela): +55 61 3226 3111.

    South African Embassy, Caracas: +58 212 952 0026.

    New Zealand Consulate-General, Caracas: +58 212 277 7965.

    Venezuela Emergency Numbers : 171 (General Emergencies)