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  • United States of America

    United States of America travel guide


    Billed as the 'land of opportunity', for more than 500 years, people have travelled to the United States of America seeking a better life. The territory was fought over by colonial powers for 300 hundred years, and finally won its independence from Britain in 1783.

    Despite the near-annihilation of the Native American population, a bloody civil war, and centuries of ingrained racism (Native Americans were not granted citizenship until 1924 and racial segregation was the norm until as late as the 1950s), the American people have succeeded in forging one of the world's most democratic and tolerant nations. This has resulted in a fascinating melting-pot of cultures, and the undisputed military and economic heavyweight of the world.

    A country of this size, with a history this colourful, truly does present endless opportunities for travellers heading stateside. World-famous attractions like the Statue of Liberty in New York City, Mount Rushmore in South Dakota, and the Grand Canyon in Arizona don't even begin to scratch the surface of what the US has to offer visitors.

    Depending on where and when you travel, a holiday in the United States can offer sizzling desert mesas, labyrinthine cities, chilly snow-covered forests, tropical jungles, or rolling flower-covered prairies. With an area of roughly 3,794,083 square miles (9,826,630 square km), the US is the perfect place to take long road trips along the Blue Ridge Parkway, the Pacific Coast Highway, or Route 66, gaining a broader understanding of this vast nation along the way.

    Whether you want to see the celebrity stars on the Hollywood Walk of Fame, the majestic summit of Pike's Peak, or the world's largest ball of twine in Darwin, Minnesota, the United States has something for everyone.

    Sightseeing in the USA is a lifelong pursuit, due to the vast scale and variety of the attractions on offer. Indeed, the USA is far more than a single country: each state and region has its own character, geography and unique, world-class sights.

    Three-quarters of all foreign tourists spend time in California, Florida and New York, while the country's five most visited cities by foreign tourists are in these three states. In between east coast California's beaches, movie glitz and sunny weather and west coast New York's urban thrills and iconic sights, the USA is a country of great diversity: the Creole culture of Louisiana, the wide-open plains of the great Midwest, epic skiing around the Rocky Mountains, the magnificence of the Grand Canyon, and astounding lights of nearby Las Vegas. Offshore Hawaii is a place of irresistible beauty too, and Alaska offers a unique wilderness to explore.

    Given all there is to see and do, and the vast distances between them, you'll need to plan your trip carefully and concentrate on a few areas. Be aware that winters (November to February) on the east coast get very cold with plenty of snow, while beaches can get uncomfortably hot over peak summer months of July and August. Also look out for big national events like Spring Break (March), Fourth of July, and Thanksgiving (fourth Thursday in November) when transport and accommodation get very busy.

    Phrase Book

    English Pronounciation

    The United States of America covers a large region, stretching from east to west across nine time zones. Therefore, it is no surprise that the country has a varied climate, ranging from arctic regions to deserts. California, on the west coast of the US, has a pleasant, Mediterranean climate, and the Pacific Northwest Coast has more of a maritime climate, with cooler summers and mild winters, influenced by westerly winds. The central part of the US has extreme temperature variations and a continental climate - with cold winters and hot summers. The eastern central US tends to be more humid, while the western central US is semiarid. The east side of the country has a continental climate caused by air masses moving from west to east, with hot summers and a prevalence of tornadoes in the Mississippi River area. Florida has the warmest winters on the eastern seaboard. It is recommended that travellers research the climate in the specific state they wish to visit when choosing when to travel.

    MBS International Airport
    Location: The airport is situated in Freeland, Michigan, serving the nearby cities of Midland, Bay City and Saginaw.
    Time: GMT -5 (GMT -4 from mid-March to the first Sunday in November).
    Getting to the city: Taxis, shuttles and rental cars are available at the airport.
    Car Rental: Car hire companies represented at the airport include Alamo, Avis, Budget, Enterprise, Hertz and National.
    Airport Taxis: Taxi companies operating at the airport include Hey Yo! Taxi, Greater Bay Cab Company, and Griffin Taxi.
    Fascilities: Airport facilities include ATMs, baggage carts, cable television, infant-changing stations, lost-and-found facilities, a snack bar and newsstand, and vending machines.
    Parking Short-term parking is free for 15 minutes and $2 per half hour thereafter, up to a daily maximum of $12. Long-term parking costs $2 per hour, $8 per day.
    Burlington International Airport
    Location: The airport is located three miles (5km) east of Burlington.
    Time: GMT -5 (GMT -4 from mid-March to the first Sunday in November).
    Getting to the city: The airport is connected to Burlington and neighbouring areas by the Chittenden County Transportation Authority's Circular Route 12. Greyhound offers bus services, while car rental and taxi services are also available.
    Car Rental: Major car hire agencies represented at the airport include Alamo, Avis, Dollar, Enterprise, Budget, Hertz, National, Thrifty, and Advantage.
    Airport Taxis: Taxis are available from the airport. Meters start at $2.50, and charge $2.50 per mile. The minimum fare is $7.50, with an airport surcharge of $4 and an additional $1 levied per extra passenger.
    Fascilities: The airport has a yoga studio, a rooftop garden, private rooms for nursing mothers, local food outlets, ATMs, information desks, an Airport history photo exhibit, and children's activities. In addition to many relaxing areas, there is also an Observation Tower where you can sit back, relax and watch as planes take off against the beautiful backdrop.
    Parking A multi-level covered parking area offers long and short-term parking. Parking is charged at $1 for the first hour and $2 per hour for the next three hours. A daily rate of $12 is charged after four hours. The 'Cell Phone Lot' waiting area is the perfect place to wait in your vehicle until your arriving party calls you to let you know that they have arrived. Once they have collected their baggage, they can call you to collect them from the terminal.
    Kansas City International Airport
    Location: The airport is situated 15 miles (24km) northwest of Kansas City.
    Time: GMT -6 (GMT -5 from mid-March to the first Sunday in November).
    Transfer Between Terminals A free shuttle service is available. Red Buses run between Circle Parking Lots and the three terminals. Bus stops are located outside of each terminal by the signs marked 'Red Inter-Terminal Connection'. Buses arrive approximately every 15 minutes. 'Blue Buses' run between the Economy Parking Lots and the terminals. Bus stops are located on the curbs outside the terminals and are marked with overhead signs. Buses arrive approximately every 10 minutes. All buses are wheelchair-friendly.
    Getting to the city: The Metro Bus provides daily transport to the city centre, and shuttle buses link the airport with several hotels in the Kansas City metropolitan area. Taxis and rental cars are also available.
    Car Rental: Car rental companies include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, ACE, Fox, Payless, and Thrifty.
    Airport Taxis: Taxis can be organised from the courtesy telephones in the baggage reclaim areas. Be sure to give the dispatcher your exact location. Mobile app-based taxi services, like Uber, are available.
    Fascilities: Facilities include ATMs, internet access, bars, restaurants, shops, and pet relief areas. Disabled facilities are good but disabled passengers are advised to contact their airline in advance.
    Parking Garage Parking costs $3 for each hour up to a daily maximum of $23. Circle Parking has the same hourly rate, but costs only $15.50 per day. Economy Parking costs $7.50 per day. Free shuttles connect the more distant lots to the terminals.
    Northwest Florida Beaches International Airport
    Location: The airport is situated 18 miles (28km) northwest of Panama City, Florida.
    Time: GMT -5 (GMT -4 from March to November)
    Getting to the city: A variety of taxi and shuttle companies service the airport, and some hotels arrange airport transport for guests. Sunshine Shuttle & Limousine is the premium ground transport provider at the airport. Rental cars are also available.
    Car Rental: Car rental companies represented at the airport include Alamo, Avis, Budget, Hertz, National, Enterprise and Thrifty.
    Airport Taxis: Numerous taxi companies and shuttles operate at the airport.
    Fascilities: Airport facilities include computer work stations, copy and fax services, mailing services, an ATM, a lost and found, a small selection of restaurants and gift shops, a service animal/pet relief area, and the Military Welcome Center.
    Parking Short and long-term parking is available at the airport. The first 10 minutes are free and thereafter it costs about $3 per hour, up to a daily maximum of $11 in the short-term lot and $9 in the long-term lot.
    Falls International Airport
    Location: The airport is located three miles (5km) from International Falls, Minnesota.
    Time: GMT -6 (GMT -5 from mid-March to the first Sunday in November).
    Getting to the city: There is no public transport serving International Falls Airport. However, taxis and car hire are available.
    Car Rental: Rental cars are available from Avis, Ford, and GM.
    Airport Taxis: City Cab taxis are available by advance booking.
    Fascilities: Services are limited, but tourist information and vending machines are available in the terminal.
    Parking International Falls Airport provides free short and long-term parking.
    Coastal Carolina Regional Airport
    Location: The airport is situated three miles (5km) southeast of downtown New Bern.
    Time: GMT -5 (GMT -4 from the second Sunday in March to the first Sunday in November).
    Getting to the city: Car rental companies, taxis, and airport shuttles are available, but there is no public transport servicing the airport.
    Car Rental: Alamo, Avis, Budget, Enterprise, Hertz, and National are represented at the airport.
    Airport Taxis: Taxis are provided by A-Z Shuttle and Taxi Service.
    Fascilities: Airport facilities include a relaxing lounge area, a mother's nursing room, an airport deli, an outdoor sculpture exhibition, free wifi, an ATM, and a visitor information kiosk.
    Parking Short-term parking costs $0.50 per 30 minutes, up to a daily maximum of $10. Long-term parking costs $0.50 per hour, up to a daily maximum of $7.

    The official currency is the US Dollar (USD), which is divided into 100 cents. Only major banks exchange foreign currency. ATMs are widespread and credit cards are widely accepted. Banking hours are Monday to Friday 9am to 3pm.


    English is the most common language spoken but Spanish is often heard in the south-western states.


    Electrical current is 120 volts, 60Hz. Plugs are mainly the type with two flat pins, though three-pin plugs (two flat parallel pins and a rounded pin) are also widely used. European appliances without dual-voltage capabilities will require an adapter.

    Entry Requirements:

    US citizens require passports.

    UK nationals require a passport valid for duration of stay. Most passport holders can get an Electronic System for Travel Authorisation (ESTA) through the Visa Waiver Programme, which allows travel to the US for up to 90 days. The VWP includes tourism, certain types of business visit and transit to another country.

    The most important requirement on entering the U.S. is providing proof of Canadian citizenship. A valid Canadian passport is the best document to prove Canadian citizenship and the right to return to Canada. However, several other documents can serve, depending on the mode of transport. Generally, Canadian citizens do not require visitor, business, transit or other visas to enter the United States from Canada, though there are some exceptions.

    Passports must be valid for the period of intended stay. If visiting the US for fewer than 90 days, Australian nationals may be eligible to apply for an Electronic System for Travel Authorization (ESTA), and enter under the Visa Waiver Program (VWP).

    South Africans must hold a passport valid for duration of stay. A visa is required.

    Passports must be valid for duration of stay. Irish nationals can get an Electronic System for Travel Authorisation (ESTA) under the Visa Waiver Programme for entry into the United States.

    US citizens require passports.

    Passports must be valid for duration of stay. New Zealand nationals can get an Electronic System for Travel Authorisation (ESTA) under the Visa Waiver Programme for entry into the United States.

    Passport/Visa Note:Visa:

    It is highly recommended that passports have at least six months validity remaining after your intended date of departure from your travel destination. Visa is required for short visits unless travelers qualify for entry under the Visa Waiver Program.

    The Visa Waiver Program (VWP) enables citizens of certain countries to travel to the US for a stay of up to 90 days without a visa. Visitors under the VWP need to register online three days before travel and have an Electronic System for Travel Authorization (ESTA). This allows the US government to screen all visitors before travel. Visitors entering the country under the VWP must have a machine-readable passport (MRP) that has a barcode on the photo page. Travellers under the VWP must have passports that include biometrics if they wish to enter the country without a visa, which means that passports must contain unique personal data such as fingerprints or iris details. All passports must contain a digital photo image in order to travel visa-free. All visitors to the USA have a photograph and two fingerprints taken by an inkless scanner on arrival, including those travelling visa-free under the VWP.

    As part of the Western Hemisphere Travel Initiative (WHTI), all travellers travelling between the United States and Canada, Mexico, Bermuda, and the Caribbean region are required to present a passport or other valid travel document to enter or re-enter the United States. If departing from the USA, a valid passport is required by immigration authorities. Immigration officials often apply different rules to those stated by travel agents and official sources.

    Travel Health:

    There are no specific health risks associated with travel within the USA. Medical facilities are excellent, but expensive. Only emergencies are treated without prior payment and treatment can be refused without evidence of insurance or proof of funds. Good medical insurance is essential.


    A 15 percent tip is expected by taxi drivers, bartenders, hairdressers and waiters, but don't tip in fast-food or self-service restaurants. In expensive restaurants or for large parties, tip 20 percent of the bill. It is normal to tip staff such as valets and porters in hotels; this is discretionary, although a minimum of $5 is expected. Most services are customarily tipped if the service is good.

    Safety Information:

    Travel within the United States is generally trouble-free, however, travellers should be aware that the US shares with the rest of the world, an increased threat from terrorist incidents. Security has been heightened, particularly at airports. Restrictions on hand luggage apply and travellers are advised to check on the latest situation with airlines in advance. Travellers should also be alert to the dangers of car and street crime in cities and should use common sense and take basic precautions. Hurricanes are common between June and November, putting the southern USA, including the Gulf Coast and the eastern US at risk. There is a risk of wildfires in many dry areas in the US, particularly on the West Coast from March to November.

    Local Customs:

    Laws vary from state to state, including speed limit, fines and punishment. The age at which you may legally buy and consume alcohol is 21 years.


    In such a large country, filled with so many diverse groups, business practices may differ according to each state, however rarely to any large degree. The East Coast is traditionally more formal than the West Coast, however in states such as California dress code and conservative appearance are as common as they would be in New York. Punctuality is important throughout the country and it is considered rude to be late for a meeting. Gift-giving is uncommon as it may be construed as bribery. Appropriate titles (Mr, Mrs, Ms) are used upon introduction and until otherwise stated. Americans favour politeness and greetings of 'Hello' and 'How are you?' are often expressed with sincerity. Business hours may vary in each state, but an 8am start and 5pm finish Monday to Friday is the most common with an hour over lunch.

    Status and age are not necessarily indicative of seniority, nor do they carry much weight in themselves. Those doing business in the States should be mindful of this fact; never make assumptions about someone's position or rank. Best practice is to be respectful to all parties. That said, the US upholds a hierarchal business structure, in which 'the boss' is the ultimate decision-maker. Senior leaders have the power of the last word, and can go against the grain just as easily as they can follow popular opinion. Concentrate on winning over this individual, even if the greater group seems unsupportive. Americans value a direct style of communication. In this fast-paced, consumer culture 'time is money', and small-talk is viewed as unnecessary and wasteful. Get to the point quickly, speak about issues in a frank and open manner, and don't take offence if someone questions or challenges you outright.


    The international country dialling code for the United States is +1. Mobile networks cover most of the country, especially all urban areas. Internet cafes are prevalent in most towns and cities and wifi is widely available.

    Duty Free:

    Travellers to the United States who are returning residents of the country do not have to pay duty on articles purchased abroad to the value of $800 provided their stay was longer than 48 hours and their duty-free allowance was not used in the 30-day period prior. For passengers arriving from Samoa, Guam and the U.S. Virgin Islands, a duty-free allowance of $1,200 is allowed. The following items are included in this: 50 cigarettes and 10 cigars and 150 millilitres (5 fl. oz.) of alcoholic beverages or 150 millilitres (5 fl. oz.) of perfume containing alcohol. Restrictions may apply to goods from Cuba, Iran, North Korea, Burma (Myanmar), Angola, Liberia and Sudan. It is prohibited to import Cuban cigars from any country.

    Travellers to the United States who are non-residents do not have to pay duty on the following items: 50 cigars or 200 cigarettes and gifts to the value of $100 provided their stay in the USA is not less than 72 hours and that the allowance has not been used in the preceding six-month period.

    Prohibited items for residents and non-residents include meat or meat products, poultry, narcotics, absinthe, plants, seeds, vegetables, fruits, soil, live insects and other living plants or animal pests. Fish is prohibited unless it carries disease-free certification. Wildlife and animals or their by-products carry restrictions. Dairy products and eggs from specified countries are not allowed. Firearms and ammunition are not allowed without the necessary license and permit.

    Useful Contacts:

    United States Tourist Office:

    United States of America Embassies:

    United States Embassy, London, United Kingdom: +44 20 7499 9000.

    United States Embassy, Ottawa, Canada: +1 613 688 5335.

    United States Embassy, Pretoria, South Africa: +27 12 431 4000.

    United States Embassy, Canberra, Australia: +61 2 6214 5600.

    United States Embassy, Dublin, Ireland: +353 1 668 8777.

    United States Embassy, Wellington, New Zealand: +64 4 462 6000.

    Foreign Embassies in United States of America :

    British Embassy, Washington DC: +1 202 588 6500.

    Canadian Embassy, Washington DC: +1 202 682 1740.

    South African Embassy, Washington DC: +1 202 232 4400.

    Australian Embassy, Washington DC: +1 202 797 3000.

    Irish Embassy, Washington DC: +1 202 462 3939.

    New Zealand Embassy, Washington DC: +1 202 328 4800.

    United States of America Emergency Numbers : 911 (General)
    United States of America