Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.


London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 


The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 


- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 


Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:


Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.


Passengers arriving from a country on the red list must book a managed quarantine hotel.


Passengers who are not fully vaccinated must continue to follow separate guidance.


As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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  • Overview

    Surrounded by Kyrgyz Ala-Too Range, the Kyrgyz Republic in Central Asia is an adventurer's paradise. Containing some of the highest mountains in the world, with 23 peaks over 16,404 feet (5,000m), Kyrgyzstan is often referred to as the 'Switzerland of Central Asia'.

    The challenge of climbing these remote mountains has long been an irresistible lure for mountaineers, although for most of the 20th century the area was off-limits to foreigners outside of the Soviet Union. Ala-Archa National Park includes 20 glaciers and 50 peaks and offers dozens of horse trekking, hiking, climbing, and skiing possibilities.

    The mountains are also home to lakes, including Lake Issyk-Kul, which at 113 miles (182km) long and 37 miles (60km) wide is one of the largest alpine lakes in the world; the less touristy Song Kul; and Jeti Oguz, which has some spectacular mountain formations and thermal springs. Another popular attraction in Kyrgyzstan is the walnut forests of Arslanbob.

    Among this abundance of natural splendour lies the capital city of Bishkek, famous for being one of the greenest cities in the world thanks to its profusion of trees and parks. The ancient city of Osh near the Uzbekistan border is allegedly 3,000 years old and is full of historical diversions. Osh is also known for its market along the Silk Road and is one of the oldest and largest in central Asia.

    The Kyrgyz, the country's largest ethnic group, are traditionally nomadic herders originating from Siberia in the 13th century. Their nomadic habits continue today as families herd their sheep, yaks, and horses back up to the mountain pastures ( ) every summer where they live in round hide tents known as yurts.

    The tradition of horse riding is part and parcel of the Kyrgyz culture and numerous festivals and games are centred on this activity. Hospitality is another key function of their way of life and visitors will find it difficult to pass by without an invitation to share in a drink of fermented horse milk ( an acquired taste.

    Phrase Book

    English Pronounciation

    Kyrgyzstan's climate is extremely diverse due largely to its mountainous landscape. Most of the country is temperate with little rainfall and lots of sunshine, but the south-western Ferghana Valley area is subtropical with very hot summers. Generally the lowlands average lows drop to 21°F (-6°C) in winter (December to January) and climb to 75°F (24°C) highs in the middle of summer (June to August), while the highland mountainous areas range from 54°F (12°C) summer highs to lows of -22°F (-30°C) in winter, sometimes even lower. Snowfall in winter is heavy.

    Manas International Airport
    Location: The airport is situated 16 miles (26km) north west of Bishkek.
    Time: GMT +6
    Getting to the city: Manas Airport Taxi offers business-class cars, minivans and economy-class vehicles. Passengers can order taxis on the first floor of the airport terminal complex (the western wing), as well as in the city.
    Facilities: Facilities include cafes, a currency exchange office, shops, left luggage facilities, a business centre and duty-free shopping.
    Website: www.airport.kg

    The official currency is the som (KGS), which is divided into 100 tyiyn. US dollars are the easiest foreign currency to exchange at banks and official exchange offices. Major hotels in Bishkek usually accept credit cards, but Kyrgyzstan is predominantly a cash economy. ATMs are often hard to come by; Bishkek has plenty, but there are a only few in Osh and Issyk-Kul. Travellers exchanging money in Kyrgyzstan should note that they'll get a better exchange rate by changing larger bills, and that many counters will not accept dirty or or wrinkled notes.


    Kyrgyz and Russian are the official languages, and Russian is understood and spoken by almost everyone in Kyrgyzstan.


    Electrical current is 220 volts, 50Hz. European plugs with two circular metal pins are in use.

    Entry Requirements:

    US nationals: US citizens must have a passport that is valid for the period of intended stay in Kyrgyzstan, and do not require a visa for a maximum stay of 60 days.

    UK nationals: British citizens must have a passport that is valid for the period of intended stay in Kyrgyzstan. Holders of British passports endorsed 'British Citizen' do not need a visa for a stay of up to 60 days. British passport holders with other endorsements can usually obtain a visa on arrival, but this should be confirmed through official sources.

    CA nationals: Canadian citizens must have a passport that is valid for the period of intended stay in Kyrgyzstan, and do not require a visa for a maximum stay of 60 days.

    AU nationals: Australian citizens must have a passport that is valid for the period of intended stay in Kyrgyzstan, and do not require a visa for a maximum stay of 60 days.

    ZA nationals: South African citizens must have a passport that is valid for the period of intended stay in Kyrgyzstan. A visa is required.

    IR nationals: Irish citizens must have a passport that is valid for the period of intended stay in Kyrgyzstan, and do not require a visa for a maximum stay of 60 days.

    NZ nationals: New Zealand citizens must have a passport that is valid for the period of intended stay in Kyrgyzstan, and do not require a visa for a maximum stay of 60 days.

    Passport/Visa Note:Visa:

    Most foreign nationals can obtain a visa on arrival in Kyrgyzstan. However, that it is not possible to apply for a visa from within the country if the visitor entered under the visa waiver agreement. If the visitor is likely to spend more than 60 days in the country, it is highly recommended that a visa is applied for and obtained prior to arrival in Kyrgyzstan or upon landing at the airport in Bishkek. Visa extensions under these circumstances are possible. It is highly recommended that travellers' passports have at least six months' validity remaining after the intended date of departure from their travel destination. Immigration officials often apply different rules to those stated by travel agents and official sources.

    Travel Health:

    There is a small risk of malaria from June to November in Kyrgyzstan, mainly in the areas bordering Uzbekistan and Tajikistan, but most cases are in areas rarely frequented by tourists and a generous amount of bug spray should be sufficient to ward off the disease. Medical care and medical supplies are limited and it may be difficult to find someone who speaks English. Comprehensive medical insurance is advised, which should include air evacuation. Visitors should update regular vaccines, including those for the measles-mumps-rubella (MMR), varicella (chickenpox), diphtheria-tetanus-pertussis and polio vaccines, and should get the yearly flu shot. Some travellers may at risk of contracting hepatitis A and B, typhoid and rabies (when coming into contact with animals), and should therefore seek the appropriate vaccinations and take the necessary medical precautions. Everyone 12 years of age and older should get fully vaccinated for COVID-19 before visiting.


    Tips of 10 percent will occasionally be included in bills.

    Safety Information:

    Visitors are often a target for muggings and theft, mainly in the cities, but also in the rural areas. It is therefore not advisable to display wealth, take unofficial taxis or public transport, or walk in unlit areas at night. There is a low threat of terrorist activity particularly in the south west. The political situation is tense due in part to continuing high levels of corruption and crime, and all demonstrations should be avoided. Tensions also exist over recognition of the Kyrgyz-Uzbek borders and most governments advise against travel to the Ferghana Valley area, as well as along the Tajik-Kyrgyz border. While major cities such as Bishkek and the Issyk-Kul region are fairly stable, the situation could deteriorate rapidly in any area of the country. Avalanches and mudslides in mountainous areas are common in the spring with the snow melt, and this leads to frequent road closures and disruption to transport. There is often a high risk of earthquakes.

    Local Customs:

    Identification should be carried by travellers at all time while visiting Kyrgyzstan. Although Kyrgyzstan is a secular state, most Kyrgyz people are Muslim and visitors should respect local customs, particularly during the holy month of Ramadan. Dress is conservative. It is bad etiquette to take photos of people, particularly women, without their permission. Shoes must be removed when entering a yurt (nomad's tent), and refusing an offer of kumys (fermented horse milk) might cause offence. Homosexuality is frowned upon.


    Generally most people speak Russian and most business is carried out in Russian in Kyrgyzstan; translators are available. Business hours are Monday to Friday 9am to 5pm, Saturday 9am to 1pm.


    The international dialling code for Kyrgyzstan is +996. Mobile coverage is fairly widespread and local SIM cards are easy to purchase. Internet is accessible and free WiFi is available in hotels and cafes in major tourist areas.

    Duty Free:

    Adults over 18 may bring the following into Kyrgyzstan without paying duty: 200 cigarettes or 250g tobacco products, 3 litres of alcohol (if over 21 years), and perfume for personal use.

    Kyrgyzstan Embassies:

    Kyrgyzstan Embassy, Washington DC, United States: +1 202 449 9822.

    Kyrgyzstan Embassy, London, United Kingdom: +44 (0)20 7935 1462.

    Kyrgyzstan Embassy, Washington DC, United States (responsible for Canada): +1 202 449 9822.

    Foreign Embassies in Kyrgyzstan :

    United States Embassy, Bishkek: +996 (0)312 551 241.

    British Honorary Consul, Bishkek: +996 (0)312 584 245.

    Canadian Honorary Consulate, Astana, Kazakhstan (also responsible for Kyrgyzstan): +7 (7172) 475 577.

    Australian Embassy, Moscow, Russia (also responsible for Kyrgyzstan): +7 (495) 956 6070.

    South African Embassy, Astana, Kazakhstan (also responsible for Kyrgyzstan): + 7 7172 925 326.

    Irish Embassy, Moscow, Russia (also responsible for Kyrgyzstan): +7 (495) 937 5911.

    New Zealand Embassy, Moscow, Russia (also responsible for Kyrgyzstan): +7 (495) 956 3579.

    Kyrgyzstan Emergency Numbers : Emergencies: 103 (Ambulance); 102 (Police); 101 (Fire)