Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.


London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 


The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 


- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 


Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:


Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.


Passengers arriving from a country on the red list must book a managed quarantine hotel.


Passengers who are not fully vaccinated must continue to follow separate guidance.


As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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  • Overview

    No other region of France stirs the imagination and stimulates the senses as strongly as Provence. The soft light and the vivid, pastel-coloured landscapes have inspired writers and artists from F. Scott Fitzgerald and Edith Wharton to Van Gogh and Picasso.

    The fragrant countryside, redolent with wild herbs, is scattered with historic fortified medieval towns such as Avignon and Aix-en-Provence and the ancient Roman towns such as Orange and Arles with their intriguing monuments, arches and coliseums.

    Provençal cooking is known worldwide for its contributions to French cuisine, including Seafood Bouillabaisse, Ratatouille and Daube Provençale Stew. Its wines have a poorer reputation, but have improved considerably in recent years and Provençal rosé is becoming increasingly popular as a Provence souvenir.

    On the coast is the great port of Marseille, a melting pot of cultures pleasurably in contrast to the traditional social landscape of most French provincial towns. Low-cost airlines and a fast TGV train from Paris have made Provence increasingly accessible and this, combined with glorious weather, puts it high on any list of the world's most desirable destinations.


    Situated on the River Rhone, the historic holiday destination of Avignon is famed for being the Vatican of the 14th century. Six successive Popes resided here from 1309. Avignon is one of very few French cities to have preserved its ramparts. Within these walls, the UNESCO-listed city centre radiates out from the Place de l'Horloge, so named for the fortified tower on the square which now houses a clock and Jacquemert.

    The park of Rocher des Doms offers panoramic views out over the city. Dominating the skyline is the enormous Gothic Palais des Papes, the seat of papal power in the 14th century. The Notre-Dame des Doms Cathedral supports a magnificent gold statue of the Virgin Mary. Also visible in the Petit Palais, a former cardinal's residence turned museum. The Pont d'Avignon clings proudly to its reputation as the world's most famous one-fifth-of-a-bridge.

    Avignon nurtures a strong culture of art, drama and gastronomy. The covered market of Halles is adorned with a remarkable hanging garden. Visitors here are treated to more than 40 vendors selling specialties from the region, as well as daily cooking demonstrations. Those visiting in July will see the town transformed for the Festival d'Avignon, one of the biggest live performance events in the world.

    Pont d'Avignon Pont d'Avignon Donald Albury

    Just north of Avignon, Orange was the former seat of the Counts of Orange, a title created in the 8th century and passed to the Dutch crown in the 16th century. The family's most famous member was Prince William, who ascended the English throne in 1689. Today the town is best known for its spectacular Roman theatre and triumphal arch, both of which remain remarkably intact. The Roman Theatre is 2,000 years old and will leave visitors breathless with wonder; it truly is an amazing site to visit. They hold concerts here in summer. The rest of Orange isn't strikingly picturesque; however, there are pleasant tree-lined streets and squares with some nice cafes and restaurants and, delightfully, there is a small river, the Meyne, which runs lazily through part of the town, winding around buildings and gardens, which gives Orange a surprisingly pastoral feel. It is also worth visiting the Colline St Eutrope park area which runs across the big hill in Orange and is traversed by lovely paths perfect for a walk or jog. There is a fantastic view from parts of the hill, looking down on the Roman Theatre at the base.

    Address: Ten miles (16km) north of Avignon.
    Theatre of Orange Theatre of Orange Mark Goebel

    Châteauneuf-du-Pape is a medieval village on the side of a hill, dominated by the ruins of an ancient château towering above. The château was the pope's summer retreat from the Palais and although all that remains are the foundations and two outer walls it is still an imposing sight and a wonderful viewpoint. The village below is a maze of well-restored medieval buildings and narrow streets that weave around the hillside. The village was once encircled by two concentric walls: the outer wall enclosed the chateau and the entire village, as far as the main road at the bottom of the village; the inner wall enclosed the chateau and only the highest part of the village. Today life in the village often involves working in the surrounding vineyards or selling the famous wine to the many tourists who visit. The Chateauneuf-du-Pape AOC is one of the most renowned wines of the Loire Valley; the area is particularly famous for its red wine. Naturally, there are great wine tasting experiences to be had in the village and Les Caves Saint Charles (located in the Pope's Cellar, which dates back to the 13th century) is a favourite wine tasting venue with tourists. The Chateau la Nerthe is a picturesque vineyard which has lovely grounds and also hosts great wine tastings. Visitors will be spoiled for choice with vineyards and tastings, however, and there are many to choose from.

    Address: The village is 11 miles (18km) northeast of Avignon.
    Chateauneuf-du-Pape Chateauneuf-du-Pape Larry
    Saint Rémy de Provence

    While it's a bit off the beaten path for most holidaymakers in France, St-Rémy de Provence is among the most attractive and interesting towns in Provence, and is well worth the 12 mile (19km) journey from Avignon. The city centre has many beautiful buildings, including the Chapelle Notre-Dame de Pitié and the Hôtel Estrine.

    Aside from the attractive town itself, St-Rémy is surrounded by beautiful countryside, which inspired many paintings by Vincent van Gogh. The artist lived in St-Rémy de Provence for a time, and the city has the somewhat dubious honour of being the place where he famously cut off his ear, after which he committed himself to the Monastère de St-Paul-de-Mausolée, an asylum that now offers visitors walking tours.

    Vincent van Gogh is not the only famous resident of St-Rémy, however, as the city was also the birthplace of 16-century author Nostradamus, famous for his predictions for the future, and was the favourite residence of Princess Caroline of Monaco for a time. Visitors will fall in love with this perfect example of sleepy small-town France, with its busy markets and quiet atmosphere. Near the city, the remains of a Gallo-Roman settlement from the 2nd century BC can be found and are also worth a visit.

    Address: 12 miles (19km) from Avignon
    Saint Remy de Provence Saint Remy de Provence Marc Ryckaert

    Aix-en-Provence is the cultural and touristic capital of Provence. This beautiful university town has been an inspiration to many great writers and painters, most famously Paul Cézanne, who was inspired by the Provence countryside to produce his masterpieces, some of which can be seen in his hometown at the Musée Granet, in the Quartier Mazarin.

    Aix possesses a wealth of superb architecture that has been carefully preserved and restored. Walking through the Cours Mirabeau and the Rue Gaston de Saporta, visitors can admire the famous fountains, and the private mansions with their sculpted doors, windows, and intricate ironwork on the balconies. On the Place des Martyrs de la Résistance is the ancient Cathedral and in the neighbouring archbishop's palace is the Musée des Tapisseries. A great way to see the city and surrounding countryside is by renting a bicycle.

    Shopping is one of the main reasons that tourists flock to Aix-en-Provence. There is a large market every Saturday on Avenue du Cap-Pinede, and smaller ones on Tuesdays and Thursdays. The town centre is quite compact and each square seems to have its own bazaar. There is the flower market at the Place de l'Hotel de Ville, and vegetable and fruit stalls at the nearby Marche des Capucins.

    There are many bars and pubs to choose from in town, and a large student population ensures that the nightlife is always lively. Aix-en-Provence has a thriving jazz scene centred on the Hot Brass Jazz Club and the Scat Club.

    Vendome Pavilion, Aix-en-Provence Vendome Pavilion, Aix-en-Provence

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    English Pronounciation

    Provence has a Mediterranean climate with long, warm summers and cold winters. Temperatures along the coast tend to be slightly higher and swimming in the Mediterranean can be enjoyed as late as September and October. Most rainfall occurs in spring (April to May) but Provence is dry in comparison to much of France and hardly ever experiences frost in winter, let alone snow. Provence is renowned for the presence of the Mistral wind, a cold, dry, northwesterly wind that funnels down the Rhone Valley, often reaching 60 miles per hour (100km/hr), and is at its strongest and most frequent during winter and spring. Spring compensates for this chance of wind and rain with its blooming flowers, which make the countryside even more beautiful. Although in the last few years summers have been quite hot, Provence is generally known for its mild weather, which is one of its advantages for travellers. It is a year-round travel destination but remains very popular in summer which is peak tourist season for most of France.

    Attractions in Provence are centred on interesting and picturesque villages with wonderful historical sightseeing opportunities. Baux de Provence is an ancient village with a ruined château that commands spectacular views over Provence to the Mediterranean sea. Châteauneuf-du-Pape is a medieval village dominated by the ruins of the ancient château that was once the Pope's summer retreat, and is also one of the best places to visit for wine tasting. Orange, an ancient Roman town, still boasts an astoundingly well-preserved Roman theatre and triumphal arch, and those who visit in summer can attend concerts at the ancient theatre.

    Of course, the Provence landscapes are also breathtakingly beautiful and have famously inspired many artists. Saint Rémy de Provence is one of the most attractive towns in the region, which is saying something, and it is the setting for several paintings by Vincent van Gogh. The Sainte Victoire Mountain, just outside of Aix-en-Provence, inspired some of Cézanne's paintings, and has magnificent hiking trails.

    Another glorious area for hiking, and kayaking, is the Verdon Canyon, where even just driving along the sheer gorge is breathtaking. A good base from which to explore this area is the charming village of Moustiers Sainte Marie.


    No direct flights from Heathrow to this Destination