Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Face coverings remain mandatory at Heathrow

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

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  • Charlotte Douglas International Guide

    Full Name: Charlotte Douglas International Airport
    Location: The airport is situated eight miles (13km) west of Charlotte, near the border between North and South Carolina.
    Time: GMT -5 (GMT -4 from mid-March to the first Sunday in November).

    Tel: (704) 359 4013

    Transfer to the City:

    The CATS airport bus ferries passengers to the city centre. Buses leave every 20 minutes during weekdays, and every 30 minutes at night and on weekends. Courtesy shuttles are available for many local hotels and motels. Taxis and rental cars are also available, as are ride-hailing apps like Lyft and Uber.

    Car rental:

    Car rental companies include National, Alamo, Avis, Budget, Dollar, Advantage, Enterprise, and Hertz.


    Airport facilities are extensive and include ATMs, bureaux de change, restaurants, bars, shops, duty-free shopping, a post office, and a tourist information desk. Facilities for the disabled are good.


    Daily, hourly, and long-term remote parking is available, while valet parking is also an option. Complimentary shuttle buses transport passengers between parking lots and the terminal building. Parking is free for the first 30 minutes in the hourly car park and costs $1 per half hour, up to a daily maximum of $20. Long-term parking costs $7 per day.