Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.

 

London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

 

The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 

 

- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 

 

Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:

 

Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.

 

Passengers arriving from a country on the red list must book a managed quarantine hotel.

 

Passengers who are not fully vaccinated must continue to follow separate guidance.

 

As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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  • London Stansted Guide

    Full Name: London Stansted Airport
    Location: The airport is situated 34 miles (55km) northeast of London.
    Time: GMT (GMT +1 from last Sunday in March to Saturday before last Sunday in October).
    Contacts:

    Tel: +44 844 335 1803.

    Transfer to the City:

    The Stansted Express rail service operates between London's Liverpool Street station and the airport, taking approximately 45 minutes. There are also bus and coach services to Victoria Coach Station, Heathrow and Gatwick airports, among other London and national destinations. The bus and coach station is opposite the main terminal entrance. Coach tickets are available from the ticket desk in arrivals and at the station; a ticket to Victoria costs around £10. Taxis are available outside the terminal building and car rental is also available. Uber, and other mobile app based taxi services are also available, although there have been licensing issues as of late.

    Car rental:

    Car rental companies available at the airport include Avis, Budget, Europcar, Alamo, National, Enterprise and Hertz.

    Facilities:

    There are a number of popular restaurants, shops and bars in the terminal, both before and after security. Other facilities include ATMs, a bureau de change and Internet cafe. There is a VIP lounge for travellers in the main departure lounge, which can be booked via the airport's website. There are also shower facilities at both arrivals and departures, with towels and access available for a small fee at the airport information desk. There are multi-faith prayer rooms, accessible after security. Disabled facilities are good; those with special needs should contact their airline or travel agent in advance. Stansted is a smoke-free airport, and there are no smoking facilities past security.

    Parking:

    The short-term parking is located next to the terminal building. Long-term parking is further away and is linked to the airport by a free shuttle bus. The mid-stay parking lot is free for the first hour, a five-minute courtesy bus ride from the terminal. The airport also offers valet parking. Travellers who pre-book on the Stansted Airport website receive discounted car parking.