Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.

 

London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

 

The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 

 

- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 

 

Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:

 

Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.

 

Passengers arriving from a country on the red list must book a managed quarantine hotel.

 

Passengers who are not fully vaccinated must continue to follow separate guidance.

 

As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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  • London Heathrow Guide

    Full Name: London Heathrow Airport
    Location: The airport is situated 15 miles (24km) west of London.
    Time: GMT (GMT +1 from last Sunday in March to the last Sunday in October).
    Contacts:

    Tel: +44 8700 000 123.

    Transfer to the City:

    The quickest way into London is on the Heathrow Express train, which leaves every 15 minutes for Paddington station, takes 15 minutes, and costs £22 if booked online or at a ticket machine, or £27 on-board, if travelling during off-peak times. Paddington has good connections to the other London railway stations and all parts of London via the London Underground. Heathrow is also on the Piccadilly underground line, which takes passengers into central London in around 50 minutes. The National Express coach service runs to central London and other towns and cities throughout the UK.

    Car rental:

    Car rental options include Avis, Budget, Europcar, Hertz, National and Sixt.

    Facilities:

    There are numerous shops, bars and restaurants, ATMs, currency exchange facilities, left luggage facilities, pharmacies and postal services in all terminals. A spa offering massages is located in Terminal 5. There are VIP Lounges in Terminals 2 and 3. There are multi-faith prayer rooms in each terminal and St George's Chapel is located close to the central bus station between Terminals 2 and 3. There are shower facilities located in Terminal 3.

    Parking:

    Short-term parking is available adjacent to the airport. A free shuttle service links the terminals and the long-term and business car parks. Valet parking is also available at all terminals.